- Type
- Full-time
- Department
- Sales
- Seniority
- Manager
- Experience
- 4+ years
- Source
- Workday
Description
Job Description
- Act as the primary point of contact for assigned accounts, addressing commercial and important operations matters, or any concerns/issues that may arise.
- Gain access to decision makers and influences to drive growth and increased SOW for the assigned accounts.
- Be familiar with the commercial agreement and fully understand all parties’ duties & rights. Lead all related commercial negotiations based on internally aligned positions.
- Build great confidence throughout assigned accounts’ organization, by spreading the word on the value and work we have delivered via WBR, MBR, QBR, etc.
- Ensure business objectives are aligned with commercial goals and objectives.
- Stay close and have a deep understanding of assigned accounts' business models and operations, supply chains.
- Collaborate proactively with cross-functional teams, i.e. internal and external stakeholders, to ensure customers’ current and future needs are met.
- Extract and analyze all relevant data and metrics to track performance and identify areas for improvement.
- Develop a deep understanding on the chain of thoughts and logic deploy by customers that may impact overall business objectives.
Requirements
- Tertiary education in any discipline
- 4-6 years of experience in key account management or a related field, with at least 2 years in the logistics industry.
- Strong negotiation and communication skills.
- Strong analytical skills and experience with sales data and metrics.
- Ability to work collaboratively with cross-functional teams.
- Ability to build and maintain strong relationships with customers and key stakeholders.
- Strong attention to detail and organizational skills.
- Ability to adapt to changing priorities and business needs.
Skills
Negotiation