Senior QA Engineer – Manual & Automation

About Goods & Services
  
Goods & Services is a product design and engineering company. 

We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services. Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. 

Headquartered in the United States, we operate regional development centers in Mexico and the United Kingdom. This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect.

What you’ll do:

• Design, develop, and execute comprehensive manual and exploratory test cases covering functional, regression, integration, and end-to-end scenarios.
• Create and maintain detailed test plans, test cases, test scenarios, and test documentation based on application requirements and user workflows.
• Perform functional testing across web and/or mobile applications, identifying defects, usability issues, edge cases, and potential quality risks.
• Execute regression testing to validate existing functionality and ensure new changes do not negatively impact the product.
• Perform exploratory testing to identify unexpected behaviors and gaps that may not be covered by predefined test cases.
• Perform basic test automation activities and contribute to automated regression coverage as needed.
• Work with and maintain existing automated tests using tools such as Appium and Playwright.
• Demonstrate a working understanding of automation concepts, test execution, and troubleshooting without requiring deep automation framework development experience.
• Support API testing and validation, including verifying responses, data integrity, authentication, error handling, and negative scenarios.
•  Analyze test failures, investigate defects, review logs and application behavior, and help identify whether issues are related to the application, test automation, or environment.
• Identify quality risks, edge cases, and test coverage gaps, and proactively recommend improvements.
• Collaborate closely with developers, product teams, and other stakeholders to clarify requirements, investigate defects, communicate testing results, and drive issues toward resolution.
• Apply AI-powered tools and techniques to support QA activities, such as test case generation, test documentation, test/code review, and testing optimization.
• Stay current with QA practices, testing tools, automation technologies, and emerging AI capabilities relevant to software testing.
• Participate in continuous improvement initiatives and contribute to QA best practices, testing strategies, and defect prevention.
• Provide clear and actionable feedback regarding product quality, test results, defects, and potential risks.

What you’ll need:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 5+ years of experience in QA/software testing, with strong hands-on experience in manual testing.
• Solid experience designing, executing, and maintaining manual and exploratory test cases and test plans.
• Experience with functional, regression, integration, and end-to-end testing.
• Working knowledge of Appium and its use in mobile test automation.
• Working knowledge of Playwright and its use in web application test automation.
• Understanding of automation testing concepts and the ability to execute, review, troubleshoot, and contribute to automated tests.
• Experience with API testing and a basic understanding of API validation, responses, authentication, and error handling.
• Strong analytical and problem-solving skills, with the ability to investigate defects and identify potential root causes.
• Excellent attention to detail and a strong understanding of software quality principles.
• Ability to work effectively with developers, product teams, and other cross-functional stakeholders.
• Solid communication skills, both written and verbal.
• Self-driven and adaptable, with the ability to independently learn new tools, technologies, and testing approaches.
• Experience on AI tools and technologies can support QA and software testing.

Nice to have:

• Basic knowledge of Linux, including common commands and log review.
• Experience with Selenium and/or Selenium with Java.
• Experience with REST Assured or other API testing tools.
• Experience with Cypress.
• Experience with JMeter or LoadRunner.
• Familiarity with JavaScript, or TypeScript.
• Experience testing .NET applications or environments.
• Experience with AI-assisted development or testing tools such as Cursor.
• Exposure to AI-assisted test generation, test analysis, or automation optimization.