TECHNICAL PRODUCT MANAGER

Description

Position Summary: The Technical Product Manager position adds value to BAPI and the Product Management Team by leading assigned projects and providing technical expertise about the functions and application of our products in the field.

Leading projects will require interacting with all departments, at all levels within BAPI and will often require interacting with suppliers and customers. Even though this position does not have direct reports, it does require directing and leading team members from other departments.

Providing technical expertise will require personal knowledge of jobsite sensor installation practices and HVAC system commissioning practices. 

This role will provide support that will grow our business, which requires exceptional people skills, technical aptitude, strong understanding of the HVAC industry, and thrives on new challenges.

Principle Responsibilities:

Lead and manage projects through BAPI’s Product Development Process  

1. Effectively interact with many departments to keep projects moving forward.
2. Coordinate all technical and project execution aspects of bid and proposal activities.
3. Create detailed execution plans and schedules for the team to ensure adequacy, completeness, and harmonization with the program level plan.
4. Anticipate problems and pro-actively revise project plans as needed to avoid or mitigate those problems.
5. Support Design for Manufacturing (DFM) initiatives in new product designs and product updates.
6. Review product designs and support the creation of test solutions that maximize testing effectiveness in both the development and production environments.  
7. Establish and maintain Project Metrics: Timelines, Deliverables, Project and Product Cost.
8. Serve as gatekeeper for projects ensuring that information presented to Stakeholders for decision making is accurate, concise, and appropriate.
9. Document, disseminate, manage, and resolve Stakeholders’ concerns pertaining to projects under consideration.

Support the Return Merchandise Authorization (RMA) to analyze failure data and component obsolescence – proactively identify methods for preventing future failures and to drive component end-of-life decisions.

Assist sales staff with technical expertise in resolving customer issues with our products.

Write and publish technical support documents for existing and new products.

Requirements

Education Requirements (R/Required, P/Preferred):

(R) Bachelor’s Degree 

(P) Master’s Degree

• Degrees Preferred: Electrical/Electronics Engineering or any combination of school and experience

Training, Skills, Knowledge and Experience 

Specific Training in this field (R/Required, P/Preferred):

(R) Minimum 5-10+ years of work experience in HVAC/R Sensor and Wireless related technologies (eg: BLE, Zigbee, IoT)

(R) 3 or more years’ experience working in/with electronics

(R) 3 or more years’ experience managing project with Microsoft Project, or similar PM Software

(R) Strong technical background and experience working with customers in Wireless products area 

       as well as HVAC/R Sensor technology 

(R) Intermediate to expert computer skills required

(P) Android and iOS experience a plus

Experience/Knowledge in this field (R/Required, P/Preferred): 

(P) Prefer experience working with Heating, Ventilation, Air Conditioning, & Refrigeration

1. Temperature Measurement and Indication
2. Humidity Measurement and Indication
3. Carbon Dioxide Measurement and Indication
4. Volatile Organic Compound Measurement and Indication
5. Carbon Monoxide Measurement and Indication

General Experiences/Knowledge/Skills: 

1. Passion for staying ahead on leading networking and cloud technologies
2. Track record of motivating and driving projects and teams effectively to ensure project deadlines are met           
3. Proactive, well-organized, and a thorough planner 
4. Must possess strong meeting facilitation, interpersonal, and negotiation skills
5. Maintains effectiveness in environment with shifting priorities and high pressure
6. Demonstrated leadership ability with experience leading cross-functional teams
7. Self-motivated with a proven ability to learn on the job and solve problems
8. Must demonstrate a strong attention to detail, focus, and organization
9. Must be very flexible and supportive of changing requirements 
10. Must have experience in making business and technical decisions and understanding the ramifications of those decisions
11. Demonstrated analytical and problem-solving skills
12. Exceptional communication skills in verbal, written and electronic forms in a professional manner when working with employees, vendors and company contacts

MAR2024