Front Desk Administrator

Job Description:

The Job/What You’ll Do:

AssetMark is looking for an individual with outstanding organizational skills, high accountability, and a strong sense of internal/external customer focus. In addition, the Front Desk Administrator is responsible for the general administrative duties for the overall support of the Concord Office. Responsibilities include front desk coverage, back-office support for daily office operations, interactions, and solutions for all departments.

This is a full-time, fully in office (Monday-Friday) position in our Concord, CA office.

Responsibilities:

• Manage high-traffic front-desk reception area as a warm, welcoming, and securely controlled environment, including receiving and directing high-value business-to-business clients and visitors

• Administrative duties, including calendaring & scheduling, coordinating incoming/outgoing mail and parcels, and other administrative support

• Maintain control over sign-in and temporary badge access, answering general phone calls.

• Order lunches, coffee, snacks, and logistics for work meetings as requested

• Assist with parking badges, allocate appropriately, and order parking validation stickers as needed

• Act as Safety Floor Warden; maintain ownership of guest/visitor lists for evacuation checklist and fire department

• Work with property management representatives, and the ticketing system to create tickets for various Service requests for the office
• Assist with other teams’ projects that can be completed at the front desk, as needed

• Keeping all reception areas and conference rooms ready (stocking, tidiness, etc.)

• Other duties as assigned

Support for WPE Team:

• Maintain oversight of conference rooms, conference room scheduling, stocking rooms and common areas, and coordinating with building management when needed
• Execute all administrative tasks, including but not limited to ordering and restocking of office and break room supplies on all floors, and assist with the maintenance of owned and leased facilities including (Coffee Brewers, Soda Fountains, Copiers, Printers, etc.)
• Assist with logistic support for meetings (e.g., stocking mini fridges, setting up drink stations, or setting up videoconferencing room features, etc.) as requested
• Assist with coordinating company events and activities to maintain company morale. Contact venue, set up contract, order food/supplies, gifts, etc.

Knowledge, Skills, Abilities:

• Proficiency in Microsoft Office Suite with an emphasis on Outlook and Excel
• Excellent verbal and written communication skills

• Ability to work independently and re-prioritize when necessary

• Knowledge of how to set up office systems and procedures

• Time management skills

• Multi-tasking skills

Physical/Mental Requirements:

• The ability to stoop, bend, squat, kneel, reach, push, or pull repeatedly throughout the workday
• Must be able to lift 50 lbs and push and pull 60lbs
• The ability to handle paperwork, open drawers, or operate the telephone, requiring manual dexterity, and the use of the hands and fingers to accomplish tasks

Education & Experience:

• At least 2 years working in an office environment preferred

Compensation: The Base Salary range for this position is between $50,000-$62,000.

This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits.

Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position.

Who We Are & What We Offer:

We are AssetMark, a company on the move, shaping the future of financial services. Growth is in our DNA. Every day, we combine technology, insight, and collaboration to create new possibilities for advisors, for our people and for our investors. At AssetMark your ideas matter; they’re heard, valued, and drive meaningful change. Join a team that sets new standards and creates space for you to thrive and do your best work. 

Our Mission 

Our mission is simple: to help our 10,500+ financial advisors make a meaningful difference in their clients’ lives. We do this by combining powerful technology, holistic support, and expert consulting to help advisors run stronger, more efficient businesses. Backed by a comprehensive suite of investment solutions and a trust company that boasts of $150B+ AUM, our platform empowers advisors to deliver exceptional service and an outstanding client experience.

Our Values 

Heart. Client Success. Integrity. Respect. Excellence. Our values are how we show up every day.  

We believe in: 

• Leading with Heart, in truly making a difference in the lives of others: teammates, clients, investors and communities. 

• Obsessing over Client Success, bringing a relentless focus on what matters to clients that sets us apart and creates loyal, lasting relationships. 

• Unyielding Integrity, doing what’s right, always. Even when it’s hard. 

• Collective Respect, in being authentic, inclusive and valuing all voices while winning together. 

• Operating with Excellence, in learning fast, continuously improving, innovating and collaborating to find new and better solutions.  

These values shape our culture, guide our decisions, and define what it means to be part of the AssetMark family. 

Our Culture & Benefits 

Our culture brings our mission and values to life. Here, we do what’s right, embrace diverse ideas, and innovate together. We also offer a wide range of benefits to support you and your family—because thriving at work starts with thriving in life. 

• Flex Time or Paid Time Off and Sick Time Off 

• 401K – 6% Employer Match 

• Medical, Dental, Vision – HDHP or PPO 

• HSA – Employer contribution (HDHP only) 

• Volunteer Time Off 

• Career Development / Recognition 

• Fitness Reimbursement 

• Hybrid Work Schedule 

   

As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.