Job Description Summary

The Channel Sales team develops and manages relationships with distributors, system integrators, and resellers to expand market reach, drive revenue growth, and support the successful sale of company solutions. Supporting this mission, the Channel Lead Sales Specialist assists the regional commercial team with channel partner onboarding, commission payment reviews, compliance oversight, and risk management. The role also partners with regional leaders to maintain accurate channel metrics, improve processes, and ensure operational effectiveness and accountability.

Job Description

Essential Responsibilities:

• Support channel partner onboarding and commission payment processes while ensuring alignment with business policies and requirements.
• Collaborate with regional channel and compliance leaders to enhance and operationalize channel partner programs and activities.
• Identify and implement process improvements to streamline channel partner procedures and reduce cycle times.
• Help develop and maintain data repositories, tools, and processes to support evolving channel management needs.
• Analyze sales and order reports, ensure data quality, and coordinate corrections with Channel Managers and Sales Specialists.
• Monitor channel partner performance, identify gaps, and support the development of recovery and improvement plans.
• Promote a strong culture of integrity, compliance, and adherence to company standards across all channel partner activities.
• Support regional leadership with channel management metrics, contract compliance, and continuous operational improvement.

Required Qualification:

• This role requires basic experience in the Sales & Sales Operations.
• Bachelor’s degree or in course from an accredited university in Business Administration, Law, International Relations, Electric Engineering or related field.
• Demonstrated experience and success in the management of channel partners
• Experience in managing channel partner invoice payments
• Experience working simultaneously with Salesforce.com or similar CRM and SAP/Oracle or similar ERP
• Advanced English and Portuguese knowledge
• Desirable knowledge in third party public laws (i.e. Brazil’s  nº 14.133/2021 and international anti-corruption laws (Foreign Corrupt Practices Act and UK Anti-Bribery Act)

Additional Information