Senior Change Manager

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Project Management Office

Management Level

Senior Manager

Job Description & Summary

The best change practitioners know that transformation only works when people are at the centre of it, and this role is built for someone who brings that instinct to everything they do. As a Senior Manager at PwC, you'll bring your expertise in change strategy, communications, and capability uplift to drive AI-enabled transformation across the firm, based in Sydney / Gadigal or Melbourne / You'll partner closely with leaders and teams to align vision with action, ensuring new tools and ways of working are adopted with confidence and clarity.

Why PwC?

At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health - giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential.

Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future.

Role Overview

As Senior Change Manager for the FiT program, you will lead the people side of the shift to a simpler, more automated and insight-led Finance and Operations function. You will own the end-to-end change strategy and delivery across the FiT roadmap, ensuring change is designed around impacted people, executable alongside business-as-usual, and measured by genuine adoption outcomes.

What you’ll do:

• Own the FiT change strategy and turn it into sequenced plans the function can realistically execute alongside business-as-usual, built around the people impacted and the adoption outcomes the program is accountable for.
• Lead change activity across all FiT streams: target operating model and agentification, governance, risk and controls, reporting and insights, and ways of working, from stakeholder engagement through to adoption.
• Assess who is impacted and how this differs by group, shape the approach around those differences, test readiness before each launch, and stay close through go-live until new processes are stable.
• Own the communication plan and write clear, effective communications aligned to corporate affairs standards, spanning firmwide policy changes, function-level updates and leader briefings.
• Design and deliver training that builds genuine capability, including AI and agent fluency for finance practitioners, and equip people leaders and F&O AI Champions to lead change in their own teams.
• Drive adoption of new systems, dashboards, automated processes and agents, and retire legacy reports, manual workarounds and outdated guidance as new ways of working land.
• Listen through pulse checks and team sessions, surface resistance early and work through it, then define, measure and report the metrics that prove adoption is real and act on what they show.
• Identify adoption risks, issues and dependencies early, escalate where needed, and own the mitigations, including where FiT intersects with the firm's AI prioritisation and other enterprise programs.
• Sequence change activity across the FiT roadmap so impacted teams can absorb it, flag where initiatives collide, report readiness and adoption performance into FiT governance and the relevant steering committees, and hand initiatives to business-as-usual with clear ownership and support in place.
• Prepare sponsors and senior leaders to make decisions and speak credibly to their teams, and build trusted relationships with function leaders, initiative owners and teams through consistent delivery.

What we’re looking for:

• Extensive experience in change management across strategy, design and delivery phases.
• Proven track record delivering complex change initiatives and driving adoption at scale, ideally within finance, operations or other corporate functions.
• Demonstrated ability to engage and influence senior executives, building trusted relationships that hold through difficult conversations.
• Strong experience designing and delivering capability uplift programs for teams.
• Comfortable running change across a portfolio of many concurrent initiatives at different stages of maturity, prioritising where change effort will matter most.
• Credibility with senior leaders, grounded in clear communication, sound judgement and consistent delivery.
• Pragmatic problem solver who can navigate organisational complexity without getting stuck.
• Accountable for adoption, delivery and measurable business impact.
• Excellent communicator who can simplify complexity and bring people with them.
• Genuinely people-centred in approach, with a focus on employee experience and engagement throughout change.

Desirable skills

• Comfortable working across diverse operating models and change contexts.
• Curious about how AI and emerging technology are reshaping change practice, with the ability to apply global thinking to local execution.
• Experience in one or more of the following areas:
  • Embedding change practice that sustains beyond program delivery
  • Finance transformation, shared services or target operating model design
  • Adoption of AI, agentic solutions or intelligent automation in a corporate function
  • Enterprise finance systems and reporting platform implementations
  • Governance, risk and controls, including process, risk and control documentation
  • Policy reform and firmwide policy communication

Don't meet every requirement? We encourage you to apply. We value all forms of experience that may be transferrable and relevant.

What you’ll gain:

• The opportunity to work with leading organisations and cutting-edge technology that challenge and expand your expertise.
• Work within an inclusive environment committed to Inclusion and Diversity and First Nations Prosperity, ensuring diverse perspectives are at the forefront of our work.
• Flexibility means trusting you to choose when, where, and how you work balancing what’s best for you, your team, and your clients to grow and thrive together.
• Clear paths for career progression supported by continuous learning and leadership development.
• Generous leave entitlements to support your work-life balance - including floating public holidays, birthday leave and ability to purchase additional leave on top of your four weeks. 
• A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life.

This is offered as a 12-month maximum term contract opportunity.

We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here.

Ready to grow here and go further? Join PwC Australia as a Senior Manager and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future.

We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role.

No agencies please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications direct from individuals.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Change Impact Analysis, Change Management, Coaching and Feedback, Communication, Communications Management, Communications Planning, Communications Strategy, Corporate Communications, Creativity, Embracing Change, Emotional Regulation, Empathy, Engagement Strategies, Human Capital Initiatives, Human Resources Management (HRM), Inclusion, Influence, Intellectual Curiosity, Issue Management, Learning Agility {+ 21 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

October 30, 2026