Field Service Engineer - Automotive Diagnosis (Visayas)

Toyota Motor Philippines is looking for a Field Service Engineer - Automotive Diagnosis (Visayas) to join our Technical Service Department.

This position will be based at Toyota Mandaue South, Cebu and will support dealerships across the Visayas region.

Priority will be given to applicants residing in Cebu or nearby Central Visayas provinces. Must be fluent in Cebuano.

Fresh graduates are welcome to apply, particularly those who gained hands-on experience in vehicle diagnosis, troubleshooting, repair, or dealership service operations during their internship or OJT. We are specifically looking for candidates who can demonstrate basic automotive diagnostic skills through academic projects, internships, dealership exposure, technical competitions, research work, or actual repair experience.

This role combines technical diagnosis, field investigation, dealer support, customer concern handling, and engineering analysis for complex vehicle cases.

Your role and responsibilities: 

• Provide Repair Support assistance to Visayas dealers for vehicle hard to diagnose cases either remote assistance or go and see activity.
• Create Technical Report for the assisted cases and Field Evaluation Report for safety related cases.
• Facilitate Serviceability Kaizen Request to Regional Affiliates as part of market concern improvement. 
• Provide daily monitoring update for handled repair support cases; observed KPI's for both response and closure.
• Conduct and/or develop kaizen activities related to repair support operation to dealers. 

Must Have

• Graduate of BS Automotive Engineering, BS Mechanical Engineering, BS Automotive Technology, or related automotive course
• Knowledge of vehicle repair and diagnosis
• Strong interest in automotive troubleshooting
• Willing to be assigned in Cebu
• Willing to travel across Visayas

Ideal candidates have exposure to:

• Vehicle troubleshooting and diagnostics
• Automotive electrical and mechanical systems
• Use of diagnostic scanners and measuring tools
• Technical report preparation
• Dealership service operations
• Internship/OJT in dealerships
• NC IV Automotive Servicing
• Experience using diagnostic tools
• Technical report writing experience
• Power BI knowledge