- Location
- Madrid
- Department
- Operations
Description
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
We are seeking an organised and proactive HR Generalist to support employees and managers within Madrid, Spain. This role is pivotal in ensuring the effective delivery of HR services while contributing to employee engagement, talent development, and HR operations.
Responsibilities:
HR Support and Advisory
- Provide first-line HR support to employees and managers, ensuring queries are handled efficiently.
- Support leaders with workforce planning, onboarding, and performance management processes.
- Assist in the implementation of Change Management Programmes to support organisational transitions.
Employee Experience and Engagement
- Foster a positive and inclusive work environment aligned with the company’s values.
- Support employee engagement initiatives, tracking feedback and assisting with action plans.
- Act as a trusted point of contact for employees, providing guidance on HR policies and procedures.
Employee Relations and Compliance
- Assist in resolving employee relations matters by supporting documentation, investigations, and follow-ups.
- Ensure compliance with local labor laws and company policies.
- Support managers with disciplinary processes, probation reviews, and conflict resolution.
Operational Excellence and HR Systems
- Manage HR data entry and ensure accuracy within systems such as Workday.
- Support payroll, benefits administration, and leave management in line with company policies.
- Maintain accurate employee records and provide timely HR reporting.
Organisational Design and Change Management
- Provide logistical and administrative support for organisational changes.
- Help facilitate communication during change initiatives to ensure employee alignment.
Diversity, Equity, and Inclusion (DE&I)
- Support DE&I initiatives by promoting inclusive hiring practices and contributing to local engagement efforts.
About You
The essentials:
- 4+ years of HR experience in an advisory or HR support role.
- Strong knowledge of local labor laws and HR best practices.
- Excellent interpersonal skills with the ability to build positive relationships at all levels.
- Proficiency in HR systems (e.g., Workday) and strong administrative skills.
- Fluent in both Spanish and English (required).
Personal Attributes
- Empathetic, approachable, and solutions-oriented.
- Detail-focused with strong organisational and multitasking abilities.
- Proactive, adaptable, and comfortable working in a dynamic, fast-paced environment.
Not a must, but a plus:
- Master´s Degree in HR or another subject related to the sector.
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
