Service Sales Manager

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Sales Manager

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Your role and responsibilities

In this role, you will play a key part in developing and growing the lifecycle service business for ABB protection relays within your designated region. You will work closely with local ABB Service units, supporting them with technical and commercial expertise, identifying new business opportunities from the installed base, and helping them deliver high-quality services to their customers.

 

You will combine technical knowledge with a strong commercial mindset by preparing viable service quotations, supporting sales activities, and providing training and guidance to local teams. Building strong relationships, maintaining active communication across the region, and driving profitable growth will be central to your success in this role.

The work model for this role is hybrid, with an expected travel requirement of approximately 30–50 days per year. The position is based in Vaasa, Finland.

This role is contributing to the ABB Electrification Service division within the Electrification Business Area and covering the designated countries mainly in Middle East and Africa region.

You will be mainly accountable for:

• Supporting local ABB Service units in your designated region in delivering high-quality lifecycle services to their customers

• Preparing commercially and technically sound quotations related to ABB protection relay lifecycle services
• Providing product, application, and service training to local ABB Service units within your assigned region
• Identifying and developing new business opportunities based on installed-base information and customer needs
• Maintaining regular communication with local ABB Service units and ensuring effective information sharing across the region
• Taking ownership of the sales budget and business performance for your assigned region
• Supporting local colleagues and contributing actively to collaboration across the wider organization
• Acting as a trusted technical and commercial partner for local Service units in matters related to protection relay lifecycle services.

Qualifications for the role:

• Bachelor's or Master's degree in Electrical Engineering or a closely related technical field
• Demonstrated knowledge of protection relays, secondary systems, or medium-voltage electrical distribution networks
• Few years of experience in a technical sales, service engineering, or application engineering role within an international or B2B environment
• Strong presentation and communication skills, with the ability to deliver customer presentations and technical training
• Fluent in Finnish and English, both written and spoken
• Commercial mindset with a collaborative and open-minded approach, and eagerness to learn and develop
• Willingness to travel approximately 30–50 days per year

What's in it for you?

You will have the opportunity to combine technical expertise, customer focus, and commercial responsibility in an international role with real impact. You will work closely with experienced colleagues across different countries, develop your knowledge of protection relay lifecycle services, and contribute directly to the growth of the service business in your region.

The role gives you room to take initiative, build strong internal and customer relationships, and develop both your technical and commercial skills. You will be part of a collaborative organization where knowledge sharing, continuous learning, and supporting each other are an important part of how we work.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Please apply for the role by 15 October 2026. For further information contact Antti Imppola, [email protected].

#Li-Hybrid.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.