Mall Security Guard

The City of Mason City is seeking a part-time Mall Security Guard to help maintain a safe, secure, and welcoming environment at Southbridge Mall. This position is ideal for someone with weekend availability and a commitment to public safety.

The position offers approximately 20–28 hours per week, primarily during the following shifts:

• Friday: 2:30pm - 8:30pm
• Saturday: 1:00pm - 8:00pm
• Sunday: 10:30am - 5:30pm

The schedule may be covered by one employee or split between multiple hires, depending on availability.

Duties & Responsibilities

• Patrolling and monitoring premises to detect any irregularities, which may include suspicious behavior or security breaches.  Keeping calm when alarms are triggered and escorting people to safety or apprehending the guilty parties.
• Responding to calls for help and contacting the fire department or law enforcement if required.
• Assisting during emergencies, ensuring minimal injury to people and damage to property.
• Removing or restraining anyone who threatens the safety or disturbs the peace.
• Wearing security uniforms when required, but working undercover if necessary.
• Following orders and working as part of a team to ensure the safety of staff and the public.
• Writing up daily reports and providing suggestions for improved security.

Minimum Qualifications

• Graduation from high school or GED from an accredited institution of higher learning.
• Must be at least 18 years of age.
• Previous security experience would be helpful.

SPECIAL REQUIREMENTS

• No felony convictions or other disqualifying criminal or civil record.
• Undertaking all tasks with the utmost integrity and professionalism.