Client Engagement Director

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

3 best things about the job: 

1. Working closely with senior agency client leaders, MD’s and CEO’s to ensure WPP Media & Light Reaction are positioned and communicated correctly during new business pitches.
2. Working closely with clients themselves to strategically expand their use of programmatic through WPP Media companies both in terms of revenue and footprint.
3. Working closely with WPP Media company leaders in APAC markets to drive excellence in client development, strategic proposals so as to present WPP Media capabilities and new products to the best potential.

Measures of success –  In three months: 

• Develop and drive top 25 client relationships or more
• Work closely with local market WPP Media engagement teams to ensure any local market opportunities are being amplified across APAC or avoid any duplication of efforts.
• Work closely with WPP Media global colleagues to ensure any global opportunities can be maximized.
• Work closely with product, operations and analytics teams in Singapore to build detailed knowledge of platform and new products.
• In six months:
• Work with local WPP Media Group Leaders and senior GroupM personnel to manage revenue extraction from GroupM clients.
• Consult with clients to ensure they are seeing value (strategy, performance, savings, insight) from using WPP Media Companies.
• Influence and help meet of sales targets of each APAC market and work with each market sales personnel on forecasting and client development.

In 12 months:

• To identify and help develop (with supply, product and operations teams) and launch any new platform enhancements and products in APAC.
• Represent WPP Media Companies at conferences and events.
• Control of WPP Media  Companies sales collateral and positioning.
• To be the primary strategic client facing person for WPP Media Companies in APAC
• To work closely with senior agency client leaders, MD’s and CEO’s to ensure WPP Media, Light Reaction and Plista are positioned and communicated correctly during new business pitches
• To work closely with clients themselves to strategically expand their use of programmatic through WPP Mediacompanies both in terms of revenue and footprint.
• To work closely with WPP Media company leaders in APAC markets to drive excellence in client development, strategic proposals so as to present Xaxis capabilities and new Xaxis products to the best potential.
• To monitor and drive achievement of revenue targets by local WPP Media markets.
• The candidate will be measured with achievement of top 25 client APAC revenue goals each quarter and also on 3 personal objectives each quarter.

Skills and Experience

• 10+ years digital media experience
• Proven digital media selling credentials
• Proven sales success with clients and agencies
• Digital sales background to include experience of senior/strategic level interaction with customers
• Articulate & strong communicator
• Presentation skills
• Excel and PowerPoint skills
• Salesforce skills
• Experience in delivering against revenue targets or measureable deliverables
• Experience in maintaining client relationships and overcoming issues and objections to achieve core business objectives
• Logical reasoning skills and comfort with numbers
• Experience in managing key clients and maintain long term external client relationships
• Experience of multiple industry categories and understanding of what drives their online advertising success
• Understanding of online media market, dynamics and competition in Asia

 

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.