Federal Work Study - SHOP657 Retail Assistant

Driven. Engaging. Innovative. Do these words motivate you? If so, then we want to talk with you. Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment and who can consistently deliver high-caliber customer service. We thrive on ingenuity and pursue ideas every day that lead to extraordinary opportunities for tomorrow.  Apply here for your next career!

This Federal Work Study position will support current students by providing a chance for students to have their products and artwork be sold and made available for display to the general public. In addition, this position will complement and reinforce a Federal Work Study student’s educational program or vocational goals by: Providing customer service experience in a retail environment and enhancing student’s organization and management skills.

Responsibilities:

• Welcome customers to the store and answer their queries

• Maintain in-stock and presentable condition in retail stores

• Assist with stock management

• Remain knowledgeable on products offered and discuss available options

• Process POS (point of sale) purchases

• Assist with e-commerce purchases and customer service

• Assist with e-commerce website management (content and product updates)

• Assist with e-commerce product presentation (photoshoot, styling, lookbook, etc)

• Assist with generating, editing, publishing and sharing engaging social medias content

• Report and suggest ways to improve sales

• Open and close retail stores

Qualifications:

• Basic understanding of retail principles and customer service

• Good communication and interpersonal skills

• Willing to learn retail and ecommerce operations, and marketing

• Interested in fashion, social media, design, arts and etc.

• Plus - Active on or interested in social media, and retail / customer service experience

Locations:

625 Polk & The Cannery, 2801 Leavenworth St

Reports to: 
Hayden Bui, SHOP657 Manager

Pay Rate: 
$19.61 per hour

Application Deadline:
August 17, 2026

Work Schedule:

Up to 20 hours per week*

*Federal Work Study work schedules may not conflict with the student's class schedule.

Length of Employment: The student's starting term at the Academy of Art University through graduation.

Academy of Art University offers part-time employees paid sick leave.

Academy of Art University is an equal opportunity employer.  All applicants will be considered regardless of age, Aids or HIV positive status, marital status, domestic partnership, medical condition or genetic characteristics, race or national origin, pregnancy, religion, sex, gender identity, gender or sexual orientation, name change, citizenship, physical or mental disability, veteran status or other status protected by federal, state, local or other law. Academy of Art University will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Equal access to the hiring process, services, and employment is available to all persons. Applicants requiring accommodations to the application and/or interview process should contact the Human Resources Department at [email protected].