Hostess/Host

Hotel :

Charleston Embassy Suites

300 Court Street

Charleston, WV 25301

Full time

Compensation Range : 12.08

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do:

• Greet guests, take and deliver orders, and ensure timely, friendly service throughout their visit
• Schedule reservations, answer phone calls, and assist with special requests or events
• Monitor assigned tables, coordinate with the kitchen, and handle guest questions or concerns
• Process payments, ensure proper tip reporting, and close out sales at end of shift
• Maintain clean, fully stocked service stations and assist with resetting tables

What We Are Looking For:

• No experience? No problem! If you have a great attitude and love teamwork, we’ll teach you the rest
• Restaurant, customer service, or cashier experience preferred
• Food Safety and Alcohol Awareness certifications (or willingness to obtain within 60 days)
• Ability to stand, walk, bend, and lift up to 50 lbs during your shift
• Flexible availability for days, nights, weekends, and holidays

Why Atrium? 

Hear it from Karyn H. “I absolutely love working for Atrium because the environment is fun and stimulating. We are all offered opportunities to learn and grow and they make us feel important and valued as a team. It stands out from other places where I’ve worked and really does feel like a family atmosphere.”

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Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy