Director, Technology Operations - Global Marketplace Sales Strategy - Seller Acquisition

Position Summary...

The Director, Marketplace Sales Strategy, Business Insights & Analytics will serve as a strategic leader for Marketplace Seller Acquisition, responsible for shaping business direction, building scalable operating capabilities, and translating data, technology, and AI into measurable business outcomes.

What you'll do...

This leader will define how Seller Acquisition measures, understands, and scales the business, developing insights, tools, and operating mechanisms that improve sales productivity, accelerate seller growth, and enable faster, better decision-making. The role will also establish frameworks and best practices that can scale beyond the U.S. to support a more consistent global Marketplace view. A successful candidate is a strategic and creative thinker who thrives in ambiguity, develops strong points of view, and uses data and business judgment to influence senior leadership. This leader will inspire teams and partners around new opportunities, challenge existing ways of working, and translate ideas into action across Sales, Product, Technology, Finance, Analytics, and international teams. Essential Duties & Responsibilities

• Shape business strategy: Identify emerging opportunities, performance gaps, and future business needs; develop data-backed recommendations and influence senior leadership on priorities, investments, and direction.
• Scale globally: Build analytics, KPIs, operating frameworks, and best practices that provide consistent views of performance and can scale across Marketplace markets and international teams.
• Drive AI transformation: Embed AI and automation into daily workflows, analytics, seller prioritization, forecasting, reporting, and decision-making to increase productivity and organizational capacity.
• Own business intelligence: Establish the strategy for dashboards, scorecards, executive reporting, and ad hoc business reviews that move the organization from reporting performance to identifying insights and driving action.
• Enable sales teams: Develop scalable tools, insights, seller segmentation, prioritization frameworks, playbooks, and self-service capabilities that improve sales effectiveness and allow teams to focus on the highest-value opportunities.
• Build operating mechanisms: Establish scalable business reviews, performance-management processes, and decision frameworks that create accountability, accelerate execution, and support growth without proportional increases in resources.
• Drive innovation: Challenge conventional thinking, anticipate what the business will need next, and champion new ideas and strategic positions with the passion and conviction required to build leadership alignment.
• Lead through influence: Partner across Marketplace, Sales, Product, Technology, Data Science, Finance, and international teams to align priorities and translate strategy into measurable results.
• Develop high-performing teams: Build a culture of curiosity, ownership, innovation, and strategic thinking where teams are expected not only to answer business questions, but to identify the questions the organization should be asking.

Qualifications

• Bachelor's degree in Business, Economics, Finance, Analytics, Statistics, Technology, or related field, or equivalent relevant experience.
• 12+ years of experience in strategy, business operations, sales operations, analytics, eCommerce, technology, or related disciplines, including significant leadership experience.
• Proven ability to influence senior and executive leadership through data, insights, and compelling strategic recommendations.
• Demonstrated experience building scalable analytics, business intelligence, operating mechanisms, or sales enablement capabilities.
• Experience applying AI, automation, or advanced analytics to improve business decision-making and productivity.
• Strong business, financial, analytical, and communication skills with demonstrated success leading through ambiguity and across highly cross-functional organizations.
• Experience with Marketplace, eCommerce, sales, global operations, SQL, Salesforce, and BI platforms such as Looker or Tableau preferred.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 6 years’ experience inproject management, program management, program operations, or related area.Option 2: 8 years’ experience in project management, program management, program operations, or related area.
3 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.