- Location
- Bengaluru, BDC7C, India
- Type
- Full-time
- Experience
- 5+ years
- Source
- Workday
Description
Project Role Description : Evaluate, prioritize, and design AI use cases solving specific business problems and opportunities, identify underlying data and technology requirements, with a laser focus on simplifying and enhancing business processes, delivering measurable value outcomes, and creating an ecosystem scaled AI adoption within the organization.
Must have skills : ServiceNow
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an AI ServiceNow Specialist, your day involves assessing and prioritizing artificial intelligence opportunities that address distinct business challenges and prospects. You will design tailored AI solutions that streamline and improve business workflows, ensuring that these innovations deliver tangible value. Your role also includes identifying the necessary data and technological components to support these initiatives. Additionally, you will foster an environment that promotes widespread adoption of AI across the organization, creating a scalable ecosystem that integrates AI seamlessly into various business functions.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead strategic discussions to align AI initiatives with organizational goals.
- Mentor junior team members to enhance their understanding and capabilities in AI-driven projects.
- Facilitate cross-functional communication to ensure cohesive project execution.
- Continuously evaluate emerging AI trends to recommend innovative approaches for business improvement.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow, ATCI ServiceNow Implementation Specialist - AI agent and use cases
- Experience with workflow automation and IT service management platforms.
- Strong analytical skills to assess business processes and identify AI integration points.
- Ability to design scalable AI solutions that align with organizational objectives.
- Familiarity with data management and technology infrastructure related to AI implementations.
- Excellent problem-solving skills to address complex challenges across teams.
Additional Information:
- The candidate should have minimum 5 years of experience in ServiceNow.
- This position is based at our Pune office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.