Health Services Assistant I (Bilingual Required)

About the Position: Under director general supervision, performs a variety of support activities for County clinics and behavioral or public health programs. Activities may include medical office support, word processing, data entry and organization, receipt of payments, telephone and counter reception, patient scheduling and intake, and maintaining, processing, and filing applications and medical records; creates routine correspondence and/or reports; provides information and assistance to staff and the general public; and performs related duties as assigned.

• Serves as a receptionist; receives and screens visitors and checks them in for appointments; receives and screens telephone calls, and takes messages; provides factual information regarding County, department, or center activities. Addresses issues and concerns from members of the public, vendors, and County staff; replies to voicemail and email messages; distributes literature pertaining to County services and events. 
• Provides information to patients or program participants related to program activities, educational material, and community resources; accompanies patients to meetings and appointments to provide support and facilitate better communication with service providers.
• Enters, edits, and retrieves data; prepares periodic or special reports from a computer system following established formats and menus; may create report formats using programmed software to meet individual needs.

• Bilingual Candidates: Translates, interprets and otherwise communicates with members of the Spanish speaking community.

Minimum Qualifications:

• Equivalent to the completion of the twelfth (12^th) grade.

Health Services Assistant I:  One (1) year of general office experience is preferred. Other combinations of education and experience may be considered.

License & Special Requirements:

• A valid Class C California driver’s license or alternative form of transportation may be required for some positions at the time of appointment.  Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
• Current, less than 1 year old, typing certificate.

Bilingual Candidates:
•   Must pass a written and/or oral bilingual proficiency test (or other appropriate test selected by the County) to qualify.

The department is recruiting for one (1) vacancy.

In addition, Tehama County is establishing an eligibility list to fill future vacancies for a Health Services Assistant I- Bilingual, as well as subsequent vacancies which occur during the life of the eligibility list. 

For questions about this recruitment contact:

Emily Unger | 530-527-8491 x3830 | [email protected]