We're looking for an organized and people-oriented HR Generalist to support key HR functions and help deliver a positive employee experience. 

In this role, you'll gain hands-on experience in Employee Relations, HR Operations, Compensation & Benefits, Offboarding, and HR Administration, while helping ensure a seamless employee experience throughout the employee lifecycle. 

Work Setup:  

• Hybrid at Ayala, Makati; must be willing to report onsite 2x a week 

• Flexible schedule, primarily night shift 

What You'll Do 

HR Ticket Management and Employee Support 

• Respond to HR tickets and employee inquiries in a timely, accurate, and professional manner. 

• Provide employees and leaders with guidance on HR policies, procedures, and basic HR processes. 

• Route complex or specialized concerns to the appropriate HR teams for resolution. 

• Monitor and track ticket status to ensure timely follow-up and closure. 

Employee Relations Support 

• Prepare, process, and maintain employee relations documentation, including incident reports, Notices to Explain (NTE), Notices of Decision (NOD), hearing notices, and related case files. 

• Maintain employee relations trackers, case logs, and documentation databases. 

• Coordinate schedules for administrative hearings, investigations, and employee meetings. 

• Escalate sensitive employee relations issues to the appropriate HR stakeholders. 

Offboarding Administration 

• Support the end-to-end employee separation process, including resignations, terminations, and other employee exits. 

• Coordinate clearance requirements, exit interviews, final documentation, and turnover activities. 

• Maintain accurate offboarding records and separation reports. 

• Update employee records and HR databases related to employee exits. 

Compensation and Benefits Support 

• Assist with compensation and benefits administration, including employee data updates, enrollment support, document collection, and claims coordination. 

• Respond to employee inquiries regarding payroll, benefits, deductions, and government-mandated contributions. 

• Coordinate with Payroll, Benefits, and HR Operations teams to ensure employee requests are handled efficiently. 

HR Records and Reporting 

• Maintain accurate employee records, HR databases, trackers, and documentation. 

• Prepare HR reports, summaries, and data extracts as requested. 

• Ensure confidentiality and proper handling of employee information. 

• Support HR audits and compliance activities through accurate documentation and record management. 

General HR Administration 

• Provide administrative support across multiple HR functions. 

• Assist with HR initiatives, employee communications, policy updates, and process improvements. 

• Perform other HR-related duties as assigned by HR leadership. 

What We’re Looking For: 

• At least 2 years of experience in General Human Resources, Employee Relations, Legal & Compliance, or related HR functions. 

• Strong understanding of core HR processes and the employee lifecycle. 

• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, and Outlook). 

• Excellent communication, interpersonal, and organizational skills. 

• Strong attention to detail with the ability to manage multiple priorities while maintaining accuracy and confidentiality. 

• Willingness to work on a night shift schedule in a hybrid work setup. 

Preferred Qualifications 

• Experience using a Human Resource Information System (HRIS). 

• Working knowledge of Compensation & Benefits, HR Operations, and Employee Relations. 

• Familiarity with Philippine statutory benefits and government agencies, including SSS, PhilHealth, Pag-IBIG, and BIR. 

• Experience supporting employee disciplinary processes and case documentation. 

Ready to grow your HR career? We'd love to hear from you!  
Send your updated CV to [email protected] and apply today.