Customer Quality Engineer

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.

Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.

Job Summary

Summary:

The Quality Engineer will be based in Dallas, TX.

In this role, you will be maintaining quality engineering programs, standards and improvements within the organization.

Responsibilities:

• Develops and initiates standards and methods for inspection, testing and evaluation.
• Devises sampling procedures and designs and develops forms and instructions for recording, evaluating and reporting quality and reliability data.
• Develops and implements methods and procedures for disposition of discrepant material and devises methods to assess cost.
• Directs workers engaged in measuring and testing product and tabulating data concerning materials, product or process quality and reliability.
• Compiles and writes training material and conducts training sessions on quality control activities.
• Holds up Product Engineers and Quality Program Managers with customer interfaces as necessary on quality related issues.
• Assures data availability and integrity for all quality related data. Consolidates and reports quality results.
• Initiates corrective action requests as needed and tracks to satisfactory completion.
• Assists with development and implementation of quality audits.
• In charge of developing, applying, revising and maintaining quality standards for processing materials into partially finished or finished products.
• Designs and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and/or production equipment.
• Explores reports and returned products and recommends corrective action.
• Establishes program to evaluate precision and accuracy of production equipment and testing, measurement and research of equipment and facilities.
• Approves product, process and equipment qualifications.
• Provides liaison to various regulatory bodies.

Qualifications:

• Typically requires a Bachelor’s degree in related field or equivalent experience.
• Typically requires 2 years of experience.
• Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations and permutations.
• Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory and factor analysis.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables.
• Use of the following tools may be required: 
• Electronic Assembly:  color code, component, schematics. May require various PCB operations. 
• Testing: oscilloscope, cable and harness testing, trouble shooting, component testing, logic analyzer.
• Inspection: bare board, systems, components, cable and harness, microscope, measuring tools.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Job Posting Start Date 07-13-2026 Job Posting End Date 09-14-2026

Job Category

Quality

Relocation: Not eligible

Is Sponsorship Available?

No

Crown is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown, you must complete the application process first).