- Location
- Four Seasons Dominican Republic
- Type
- Full-time
- Seniority
- Director
- Experience
- 5+ years
- Closing date
- Today
- Source
- Workday
Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort and Residences Dominican Republic at Tropicalia will feature 95 keys and 25 branded residential homes, 8 distinct F&B outlets, all thoughtfully designed to reflect a contemporary interpretation of the Dominican Republic’s natural beauty. Wellness will be a defining pillar of the property, delivering a holistic experience that harmonizes with the natural environment while enhancing overall wellbeing through the restorative power of nature. The sustainable luxury destination is located on a 60-acre (24 hectare) site along the pristine beachfront of Playa Esmeralda in northeastern Dominican Republic, along the southern shores of Samaná Bay. A site of breathtaking natural beauty, Tropicalia is home to a diverse ecosystem of white-sand beaches; crystalline, aquamarine water and coral reefs; mountains, forests, mangroves, lagoons and rivers; a working coconut plantation; and an organic farm.Target start date for this role is September / October
What You Will Do
Lead and oversee all Recreation operations, programs, and facilities.
Develop innovative recreational activities and guest experiences.
Drive departmental financial performance, budgeting, and cost control.
Ensure the highest standards of guest satisfaction and service delivery.
Lead, coach, and develop a high-performing Recreation team.
Maintain compliance with all safety, risk management, and operational standards.
Collaborate with other departments to enhance the overall guest experience.
Monitor industry trends and introduce new concepts and programming.
Oversee facility maintenance, equipment management, and operational readiness.
What You Bring
Minimum 5 years of leadership experience in Recreation, Leisure, Sports, or Resort Operations within a luxury hospitality environment.
Proven ability to lead large teams and manage complex recreational operations.
Strong financial acumen with experience in budgeting, forecasting, and performance management.
Excellent communication, interpersonal, and stakeholder management skills.
Demonstrated experience creating innovative guest programs and experiences.
Strong knowledge of health, safety, and risk management practices.
Passion for delivering exceptional guest experiences and fostering a positive team culture.
Proficiency in English and Spanish is essential.
