IT Manager – Enterprise Technology

The IT Manager – Enterprise Technology serves as the primary technology leader responsible for Aqueduct Technologies' internal technology environment. In this hands-on role, you will manage and support the company's internal IT operations, Microsoft cloud platforms, business technology, AI initiatives, and employee technology experience.

Reporting to the SVP of Service Delivery, the IT Manager is responsible for the day-to-day operation and continuous improvement of Aqueduct's internal technology environment. This role partners closely with business stakeholders, Engineering, Security, Managed Services, and external vendors to ensure technology enables productivity, operational excellence, security, and business growth.

Unlike many internal IT roles, this position has access to Aqueduct's deep bench of engineering, security, cloud, and managed services expertise, allowing the IT Manager to leverage specialized resources while remaining accountable for the successful delivery of internal technology services.

This is a hands-on leadership position. While responsible for planning, coordination, and continuous improvement, the IT Manager is expected to personally execute the majority of operational work and technology initiatives while leveraging internal subject matter experts and external partners when specialized expertise is required.

This is a hybrid position based out of Aqueduct's headquarters in Canton, MA, with an expectation of working onsite approximately 2-3 days per week to support office operations, employee collaboration, and workplace technology.