Territory Manager

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

The Territory Manager is responsible for the maintenance and expansion of assigned customer base within an assigned territory for pharmaceuticals, supplies, products, & programs. This includes achieving annual sales, revenue, and gross profit goals within a specified territory.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

Generation of Sales

• Regularly call on mixed-practice veterinarians, agricultural retailers, and/or producers within a defined sales territory to achieve budgeted sales volume and other established goals.

• Retain and further develop established customer accounts and develop new customer accounts to increase market share.

• Partner with customers to understand their business needs and requirements in order to proactively recommend specific products and solutions.

• Provide impeccable support:  respond to customer queries, answer questions and solve problems in a timely fashion.

• Identify trends in customer satisfaction.

• Verify price and terms in accordance with standard procedures and customer profitability profiles.

• Partner with the sales support functions in order to grow the territory.

Territory Growth

• Must meet forecasted goals.

• Maintain a current knowledge of the industry, consumer preferences, company products, programs, market conditions, and competition. 

• Gain understanding of and adhere to Accounts Receivables policies and practices.

• Ensure accuracy in customer orders and territory records, document all customer interactions and potential sales opportunities, and maintain accurate financial documentation. 

• Utilize sales and financial reports as needed to grow the territory. 

• Must maintain acceptable driving record.

• The Territory Manager may perform other duties as assigned.

Job Qualifications

Required Qualifications

• Associate degree in Business and/or Animal Health, or equivalent combination of education and experience.

• Exceptional customer service and organization skills.

• Self-motivated

• Ability to analyze financial information

• Skillful negotiation and presentation abilities

• Accuracy and strong attention to detail.

• Effective verbal, written, and interpersonal communication skills. 

• General computer proficiency including knowledge of MS Office

Preferred Qualifications

• At least 3 years of experience in animal health/agriculture or sales

• Proficiency in SAP or related ERP

Working Conditions

Physical Demands

• Lifting or Carrying, occasional, up to 50 pounds

• Sitting or Standing, majority of work day

• Reading and sight, requires frequent review of customer information

• Operate a computer of other office devices

• Talking and hearing, position involves frequent communication with customers, inside staff, etc, and requires ability to understand and effectively exchange accurate information

• Environmental Factors

• This position requires traveling to business locations.

Travel and On-call

• This position requires travel in a regional area.  Percentage of travel varies based on the territory.

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program

• 401(k) Match Retirement Savings Plan

• Educational Assistance Program

• Full Paid Parental and Adoption Leave

• LifeWorks (Employee Assistance Program)

• Patterson Perks Program

Compensation:

This position is paid on a commission basis.

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.