Security Officer - Reception Specialist

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Reception Specialist in Naperville, IL, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech, media, and telecom location where you will serve at the front desk, greet guests, manage access, and support security-related operations with professionalism and care. In this visible role, you will provide outstanding customer service, monitor activity, and communicate clearly while reflecting a culture built on agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:

DayTimeMon10:00 PM - 06:00 AMTue10:00 PM - 06:00 AMFri10:00 PM - 06:00 AMSat10:00 PM - 06:00 AMSun10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service at the front desk by following site-specific procedures, greeting visitors, answering questions, and directing employees, guests, and vendors to the appropriate location.
• Monitor lobby and reception activity, verify identification and/or visitor credentials, and help to support access control procedures for authorized entry.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, escalating concerns through the proper chain of command when appropriate.
• Support front desk operations by maintaining visitor logs, issuing badges or passes when required, and documenting security-related incidents and/or daily activity.
• Assist with emergency response activities by communicating instructions, contacting the appropriate personnel, and helping to coordinate a professional response within the location.

Minimum Requirements:

• CPR certification is preferred.
• Customer service experience is preferred.
• Comfortable using a computer and/or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1637398