Account Manager

An innovative and rapidly expanding PropTech company, The Virtual Agent, has a permanent vacancy for an Account Manager based in Durban. At The Virtual Agent (TVA), we are transforming the real estate industry through innovative PropTech solutions that help property professionals work smarter, generate more opportunities, and grow their businesses.

We are looking for a highly motivated and commercially driven individual who will be responsible for driving new business growth, managing and expanding existing client accounts, and building strong relationships within the real estate industry. The successful candidate will be passionate about sales, customer success, and technology, with the ability to identify opportunities and deliver measurable business growth.

 

Duties and Responsibilities:

• Drive new business acquisition through prospecting, networking, referrals, and industry engagement.
• Achieve and exceed monthly, quarterly, and annual sales targets.
• Identify upselling and cross-selling opportunities within existing client accounts.
• Conduct client meetings, product demonstrations, and sales presentations.
• Build and maintain strong relationships with key clients and stakeholders.
• Manage client retention and ensure high levels of customer satisfaction.
• Deliver onboarding and product training sessions for clients.
• Represent TVA at industry events, conferences, and networking functions.
• Maintain accurate CRM records, sales reporting, and pipeline management.
• Travel nationally to support client engagement and business development initiatives.

 

Minimum Requirements:

Education and Experience:

• Matric plus a relevant tertiary qualification.
• Proven experience in Account Management, Sales, Business Development, or Customer Success.
• Demonstrated track record of achieving or exceeding sales targets.
• Experience managing and growing customer accounts.
• Experience within the Real Estate, PropTech, SaaS, Technology, or Digital Services sectors would be advantageous.
• Valid driver’s licence and own reliable vehicle.
• Willingness and ability to travel nationally.

 

 

Knowledge and Skills:

• Strong presentation, negotiation, and relationship-building skills.
• Excellent verbal and written communication skills.
• Strong sales and business development capability.
• Ability to work independently and within a team environment.
• Strong organisational, problem-solving, and time management skills.
• Intermediate proficiency in Microsoft Office.
• Passion for technology and innovation.

 

Company Benefits:

• A competitive basic salary and performance incentive
• Death, disability, funeral benefits plus Provident fund
• Flexible, hybrid work environment that allows you to work autonomously and achieve great work/life balance
• Learning and development opportunities
• Opportunity to develop your career with a growing company and work alongside dynamic, energetic and passionate people
• Strong start up culture with regular socials to help get to know your colleagues better