- Location
- Jackson, MS
- Workplace
- Remote
- Type
- Full-time
- Department
- Ultrasound
- Source
- Lever
Description
Field Service Engineer, Ultrasound
Territory: Primarily Mississippi, Louisiana, and Alabama with occasional travel elsewhere
Must be able to be compliant with hospital credentialing requirements.
WHO WE ARE:
Boston Imaging, a subsidiary of Samsung Electronics Co. Ltd., develops, manufactures, and markets innovative imaging technologies and is committed to delivering fast, easy, and accurate diagnostic solutions to healthcare providers. Boston Imaging is the US headquarters for sales, marketing, service and distribution of all Samsung digital radiography and ultrasound systems. Our advanced medical technologies are used worldwide in leading healthcare institutions, helping providers enhance patient care, improve patient satisfaction, and increase workflow efficiency. Samsung is committed to being a leader in the field of healthcare imaging.
Samsung is a growing presence in the radiology field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers. The full range of Samsung imaging solutions includes Ultrasound, Digital Radiography, and mobile Computed Tomography (mCT). Samsung aims to become a global leader in the medical imaging space and is investing heavily in developing innovative, advanced imaging technologies that will improve the quality of people's lives.
Samsung keeps a constant eye on the always-evolving, ever-changing imaging industry. By continually enhancing current product lines and seeking to develop new technologies, Samsung is at the forefront of the imaging frontier.
ROLE DESCRIPTION:
Responsible for escalated onsite support for our premium ultrasound imaging products within the tier one hospital networks; Represent Samsung as the subject matter expert in Ultrasound and serve as the “go to” resource for difficult service issues; This position is remote and/or office based. This position works from an assigned strategic region within the United States supporting Samsung channel partners and end users; Develop strong relationships with the end users and participate in the sale of both new systems and service contracts. This position is unique requiring both highly technical skills and participation in the sales process, it is both tactical and strategic, which will be essential to the success of the sales growth of high-end ultrasound products. This position will also be responsible for providing direction and assistance to “generalist” field service engineers either contracted or direct/dealer employees.
Skills
ExcelFDAPatient CareCustomer Service
