The Facilities Specialist is responsible for maintaining the day-to-day operation of the workplace by performing routine inspections, responding to service requests, coordinating repairs, supporting office moves and equipment setups, and helping maintain a safe, clean, and functional environment. This role provides hands-on support for daily facilities needs and helps ensure issues are addressed in a timely manner.

This position reports to the Facilities Supervisor at the San Jose HQ office and requires a proactive, organized individual with strong problem-solving skills and the ability to manage multiple priorities effectively. The ideal candidate is a strategic thinker, self-motivated, and capable of communicating professionally with internal stakeholders, contractors, and customers.

Key Responsibilities

·        Support the Facilities Supervisor and team with day-to-day building operations and workplace support needs

·        Conduct routine inspections of assigned buildings and spaces, including offices, conference rooms, break rooms, corridors, storage areas, and exterior spaces, to identify and report issues

·        Perform office furniture reconfigurations, office moves, and equipment setup

·        Support new hire onboarding and employee offboarding facilities processes

·        Coordinate conference room and shared space setups as needed

·        Partner with janitorial vendors to maintain cleanliness and facility standards

·        Follow safety procedures and help maintain a safe work environment

·        Perform minor repairs, including patching and painting

·        Coordinate with internal teams and facilities staff to complete assigned work

·        Identify facility issues and escalate improvement opportunities as needed

·        Track and update work orders to support timely completion and follow-up

·        Provide day-to-day support to employees, vendors, and internal teams

·        Coordinate vendor visits and support service follow-up

·        Monitor and report issues related to HVAC, electrical, plumbing, and building management systems (BMS)

·        Support preventive maintenance activities and help track vendor performance

·        Respond to facility issues and emergencies as needed

·        Conduct routine inspections, document issues, and follow up on corrective actions

·        Follow company procedures and support compliance with local, state, and federal safety requirements

·        Support after-hours operations and activities as required

·        Participate in training and development activities

·        Use company systems and follow established facilities processes

·        Perform other duties and tasks as assigned

Qualifications

Required:

·        High school diploma or equivalent experience

·        Minimum of 4+ years of relevant facilities or building maintenance experience

·        Strong mechanical aptitude and troubleshooting skills

·        Effective verbal and written communication skills

·        Ability to maintain accurate work order updates and routine documentation

Preferred:

·        Ability to work independently, stay organized, and respond in a fast-paced environment

Company Values

At Align, our values of Agility, Customer Focus, and Accountability guide everything we do:

About Align

Align Technology, the creators of Invisalign®, is the global leader in clear aligner orthodontics. Our innovative solutions combine advanced 3D modeling, artificial intelligence, biomechanics, and materials science to transform smiles. We also developed the iTero scanner, providing highly precise digital imaging for orthodontic treatment planning.

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