Senior Project and Change Management Manager (Quản lý Cấp cao Dự án & Chuyển đổi)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Purpose
The Senior Project and Change Manager is responsible for the end to end delivery of the Finance and Actuarial program (including the Future Finance Program, FFP, planned for at least 2026 and 2027), ensures initiatives are set up with the appropriate business case and executed in line with approved scope, funding, milestones, and Prudential project governance standards.
The role will manage multiple workstreams across Finance, Actuarial, Procurement, and Analytics, coordinating local and Group stakeholders to deliver sustainable process improvements, enhanced analytics capability, and measurable business benefits.

Job Responsibilities

Project Management & Delivery

• Lead the planning, execution, monitoring, and closure of FFP initiatives in accordance with Prudential project management standards and governance.
• Develop and maintain detailed project plans, milestones, dependencies, and delivery timelines.
• Ensure delivery is achieved within approved scope, budget, and agreed timeframes.

Governance, Risk & Control

• Establish and maintain effective project governance, including change control, the management of assumptions, issues, dependencies and escalation processes to support effective governance and delivery.
• Proactively identify delivery risks and issues, recommend mitigation actions, and escalate where required.
• Ensure compliance with internal projects, financial, and risk management controls.

Stakeholder Management

• Act as the central coordination point between local teams and Group FFP stakeholders.
• Facilitate project forums, workshops, and progress reviews.
• Provide clear and timely communication to senior stakeholders on project status, risks, and outcomes.

Financial & Benefit Management

• Track project expenditure against approved funding and support cost governance and reporting.
• Define, track, and report on benefit realization, including efficiency gains, productivity improvements, and qualitative benefits.
• Support transparent reporting for cross-charge and Group funding purposes.

Change & Implementation

• Drive delivery of process improvements, analytics enhancements, and governance uplift initiatives.
• Ensure deliverables are operationally embedded and sustainable post-implementation.

Reporting & Documentation

• Prepare structured project updates, dashboards, and management

Job Requirements

Experience

• Significant experience as a Senior Project/Program/Change Manager delivering transformation or change initiatives, preferably within financial services or insurance.
• Experience working on regional or Group‑funded programs is an advantage.
• Proven track record of delivering under time and resource constraints.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• Formal project management certification is preferred but not mandatory.

Knowledge and skill

• At least 5 years of experience managing big, complex, cross-functional change management initiatives.
• Good knowledge and has hand-on experience in project and program management methodology and techniques.
• Good understanding of the wider objectives of the program.
• Ability to work positively with the wide range of individuals involved in program management.
• Strong leadership, communication and management skills.
• Good knowledge of budgeting and resource allocation procedures.
• The ability to find innovative ways to resolve problems.
• Good knowledge in financial services in life insurance industry is plus.

Competency

• Leadership Capability Model – Advanced level.
• English – speaking and writing – Advanced level.

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.