- Location
- Sterling, Virginia, US
- Workplace
- Remote, Onsite
- Type
- Full-time
- Department
- Engineering
- Seniority
- Senior
- Experience
- 10+ years
- Education
- Bachelor
- Source
- BetterTeam
Description
- Deploy, configure, manage and monitor network infrastructure (LAN, WAN) for high availability optimal performance as well as network security features.
- Install, set up and upgrade firmware on network equipment. Perform periodical preventative maintenance of networking equipment software/firmware.
- Provide engineering support to install, configure, optimize, troubleshoot, monitor and manage deployment of Cisco routers, switches and FortiGate firewalls
- Serve as the network/security subject matter expert around Fortinet technologies and solutions.
- Deploy and manage virtual networks and support cloud infrastructure.
- Automate network monitoring to provide a proactive approach to mitigate network issues.
- Create and maintain all required network and technical documentation including diagrams and troubleshooting methodologies using provided tools.
- Prepare network asset management including maintenance of network component inventory and technical specifications.
- Answer, evaluate and prioritize network incidents/tickets as they relate to outage escalation. Participate in triaging and resolving Tier 4 requests.
- Perform network packet capture and analyze to troubleshoot and debug network issues.
- Keep stakeholders and project managers apprised of project status throughout the project life cycle with detailed and thorough communication.
- Liaise with vendors, customers and other IT personnel for problem resolution.
- Self-motivated with the ability to follow directions, complete time-sensitive tasks and meet deadlines with minimal supervision.
- Identify opportunities to implement improvements and increased efficiencies on existing infrastructure.
- Identifies and addresses network related vulnerabilities and establishes a process to mitigate them.
- Establish, document, and maintain network technical standards, baseline configurations, and support processes and procedures.
- Fulfill routine communication requirements. Utilize ticketing system to document and manage client requests/issues and follow change management policies and procedures.
- Follows and adheres to simple and complex instructions, including SOP's.
- Ability to work in a fast-paced, high-pressure environment.
- Willing and able to travel for on-site installations.
- Flexibility to work evenings, weekends and/or holidays, as needed.
- Other duties as assigned or required.
- Bachelor's degree in Information Technology or related field preferred. Equivalent work experience will also be considered.
- 10 years or more of experience in a corporate IT operations environment.
- 5 years' hands-on experience in installing, configuring and troubleshooting networking technologies including switches, routers, and firewalls.
- Must have experience with IPsec tunnel configuration, routing tables, dynamic routing and network troubleshooting.
- Experience in the setup of DMZ and/or multi-layer network zones per data/information classification.
- Experience in designing and leading the implementation of small to medium scale projects.
- Experience with Fortinet technologies such as FortiGate, FortiManager, FortiAnalyzer, etc.
- Experience with Service Provider/Datacenter class Cisco ASR/ISR routers and Nexus switches.
- Experience with building hybrid environments to span existing on-prem datacenters and Azure/AWS.
- Experience working with and designing disaster recovery datacenter solutions.
- Experience with packet capture and network monitoring tools such as PRTG.
- Experience with Cisco Meraki switches, WAPs and dashboard.
- Deep understanding of networking technologies and protocols such as, L2/L3 Routing/Switching, IPSEC, BGP, MPLS, VRF, QoS, Spanning-Tree, OSPF, 802.11, ACL, DHCP, TCP/IP, DNS.
- Ability to develop network topology, wire diagram and document detailed lab test plans and reports.
- Experience with established configuration and change management policies to ensure awareness, approval and success of changes made to network infrastructure during critical maintenance window.
- Knowledge of Carrier Services WAN, MPLS, DIA, etc is a plus.
Certifications:
- Fortinet technologies (NSE 4 or higher preferred).
- CCNP or higher preferred.
Physical Demands/Working Conditions:
- Must be able to lift and/or move up to 30 lbs of equipment. May be required to stand, walk, stoop, kneel, crouch or crawl.
- Ability to perform work in small spaces that may require bending and/or crawling to access cables, etc..
- Must be able to sit/work at a computer desk, using mouse and viewing screen, for potentially long periods.
- May be required to visit and work within correctional facilities.
- May be required to travel up to 20% of time to support facilities and remote staff, both locally and throughout different states.
We offer excellent compensation and comprehensive benefits for our full-time team members including:
- Health, dental, vision, disability and life insurance.
- 401(k) with company match.
- Generous paid time off.
- Paid holidays.
- Flexible Spending Account.
- Continuing Education benefits.
- Much more...
For more information, please contact Chris Genova at 615-412-0722 or [email protected]