Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more about why you want to be here!

PURPOSE OF THE JOB

The purpose of this job is to provide enterprise-wide office support, office maintenance, and cleanup services. This position will carry out the functions of assisting with facility and office maintenance, shipping and receiving, transporting company-wide file storage, and assisting employees with miscellaneous requests. This position exists to support ICW Group offices by ensuring an operational workplace.

This position requires working onsite Monday - Friday.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides office support to the Enterprise in a timely and professional manner.

• Performs furniture set-up and breakdown for meetings and special events, which includes moving furniture, chairs, tables, projectors, easels, installing glass boards, etc.

• Sorts parcels in transit and arranges pick-up or delivery to appropriate location.

• Drives company van to pick up and deliver mail and packages from various locations. Transports file boxes and supplies between company and offsite storage.

• Assists with shipping, receiving and delivery of supplies such as copy paper, envelopes, coffee, equipment, etc. while using a supply cart, dolly, or pallet jack.

• Maintains well-stocked and organized work area and supply closet and carts. Follows all safety procedures. 

• Acts as an ambassador and point of contact for building occupants and team members. Seeks opportunities to improve the work environment for team members and find ways to be more efficient in the delivery of services.

Assists in the day-to-day operations of the facility to ensure the highest level of efficiency without disruption to the business.

• Performs duties required to keep equipment, systems, buildings, and grounds ready for use.

• Performs light physical labor assisting with minor workstation/office adjustments, installing keyboard trays, resetting clocks, hanging frames and hooks, replacing light bulbs, and replacing nametags.

• Relocates and transports furniture and equipment between office locations and offsite storage.

• Performs meter reads and facilities checks around the building.

• Ensures common areas and conference rooms are properly organized and ready for use daily.

• Identifies faults or problems in equipment and machinery and escalates concerns to department leadership as needed.
   

SUPERVISORY RESPONSIBILITIES

This role does not have supervisory responsibilities.

EDUCATION AND EXPERIENCE

High school diploma or general education degree (GED) required. Minimum of 1 year of related facilities or office experience and/or training desired. Bilingual (Spanish) a plus.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver’s license with clean driving record required.

KNOWLEDGE AND SKILLS

Ability to answer calls professionally, process service requests, and pick-up/distribute mail and packages. Ability to perform routine inspections of and perform office maintenance and tidying up tasks inside and outside office buildings. Ability to collaborate with project managers, facilities operational team members, and other team members. Ability to understand and follow safety rules, operating and maintenance instructions, and procedure manuals. Strong sense of organization and recollection. Working knowledge of Microsoft Office Suite. Excellent customer services skills for effective communication with other departments, vendors, and couriers.

PHYSICAL REQUIREMENTS 

Office environment –employees are regularly required to sit, walk, stand, talk, and hear. Must be able bodied and able to lift 60lbs or more.  Requires use of company vehicle to travel to other locations and off-site storage. 

WORK ENVIRONMENT 

This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment, in addition to common tools such as a box cutter, drill, screwdriver, wrench and pallet jack.

This description is a general statement of essential job functions and responsibilities.

The position may include other duties as assigned.

We are currently not offering employment sponsorship for this opportunity

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The current range for this position is

$17.05 - $26.89

This range is exclusive of fringe benefits and potential bonuses.  If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.

WHY JOIN ICW GROUP? 

• Challenging work and the ability to make a difference 

• You will have a voice and feel a sense of belonging 

• We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match 

• Bonus potential for all positions 

• Paid Time Off

• Paid holidays throughout the calendar year 

• Want to continue learning? We’ll support you 100% 

ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

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Job Category

Shared Services