Social Media Manager

Description

Division: Memphis Flyer / Memphis Magazine 

Reports To: Publisher

About Noisy Creek

Noisy Creek launched in mid-2024 with an innovative model to invigorate local media across the United States for our democracy, civic engagement, and thriving local communities. It currently operates The Stranger, the Portland Mercury, the Chicago Reader, Memphis Flyer, Memphis Magazine, EverOut.com, Noisy Creek Podcasts, Noisy Creek Productions, and Bold Type Tickets.

Role Overview

The Memphis Flyer and Memphis Magazine are seeking a creative and strategic Social Media Manager to grow and engage our audience across multiple platforms. This role emphasizes developing and executing social media strategies, reporting on performance, and ensuring our voice resonates with Memphis’s culture. The manager will also oversee content creation, including some video production, but the primary focus will be on building strategy, engagement, and reporting. This position works closely with both the editorial and sales teams to align audience development with journalistic and revenue goals.

Key Responsibilities

• Develop and execute social media strategies that increase reach, engagement, and loyalty across platforms (Instagram, TikTok, YouTube, Facebook, etc.).
• Make the call on which platforms, formats, and initiatives to prioritize, launch, or drop, based on performance data and organizational goals.
• Monitor audience insights, analytics, and trends to inform strategy and adapt approaches.
• Collaborate with editorial teams to package reporting into platform-optimized posts, headlines, and visuals.
• Partner with the sales team to support branded content initiatives while maintaining editorial integrity.
• Shoot, edit, and publish video content as part of broader social strategy, with an emphasis on short-form storytelling.
• Track, analyze, and report on performance metrics to inform internal teams and guide content decisions.
• Engage directly with audiences through comments, shares, and conversation, maintaining the Flyer’s humor and cultural sensibility.
• Ensure consistency in tone, style, and messaging across all social media channels.

Requirements

• Strong background in social media management with proven experience growing and engaging audiences.
• Expertise in analyzing performance data and turning insights into actionable strategies.
• Knowledge of social platform best practices, algorithms, and trends.
• Skilled at writing, editing, and packaging content for multiple platforms.
• Familiarity with creating short-form video content (Reels, TikToks, Shorts) and ability to collaborate with editorial/video contributors.
• Proficiency with tools like Adobe Premiere, Illustrator, Photoshop, or similar is a plus.
• Excellent organizational and time-management skills with the ability to juggle multiple projects.
• Strong interpersonal skills, creativity, and a sense of humor.

Benefits

Noisy Creek is proud to offer a robust, comprehensive benefits package that invests in your health, financial security, and overall well-being. Employees enjoy health, dental, and vision coverage, a retirement savings Plan to help you build for the future, generous paid time off, an Employee Assistance Program for extra peace of mind, and a Flexible Spending Account to help stretch your healthcare dollars further.

Why Join Noisy Creek?

We are a vibrant, creative team that believes the more diverse the voices at the table, the better the conversation—and the work! We know not everyone has the same professional or educational opportunities, so if you don’t meet all the above qualifications but still think you’d be a good fit, please consider applying. We welcome applicants from all backgrounds and particularly encourage applications from women, LGBTQ+, BIPOC, and other underrepresented communities. If you want to be part of a team where your skills and ideas are valued, we want to hear from you!

Noisy Creek is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information:
This is a full-time, exempt position with flexibility for remote and in-office work. The typical schedule is Monday through Friday, with occasional evening or weekend coverage depending on social media needs.