- Location
- Eastwood Global One, Philippines
- Type
- Full-time
- Department
- Sales
- Seniority
- Lead
- Source
- Workday
Description
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific and Asia, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
- Provide regular feedback to sales team members on their performance, highlighting both strengths and areas for improvement through one-on-one coaching.
- Keep the sales team motivated and engaged, especially during challenging times, by providing encouragement and support.
- Set realistic and achievable sales targets for individual team members and the team as a whole.
- Analyze the performance of sales team members, identify areas for improvement, and develop strategies to address them.
- Provide training to sales team members on sales techniques, product knowledge, and customer service skills.
- Stay up-to-date with industry trends and market conditions to provide the sales team with relevant insights and information.
- Collaborate with the Operations team to discuss and action best practices for promotional and sales strategies.
- Identify and analyze areas of lead & revenue generation opportunities and monitor the sales agent’s overall effectiveness throughout the sales process
- Review performance and sales data to identify gaps and work with Management, analysis and specialists to develop solutions and/or further analysis.
- Achieve and surpass monthly, quarterly and annual targets and goals
- Collaborate with key leaders on conducting team meetings to increase Sales coach and team sales success
- Produce a monthly and quarterly business review outlining team’s performance and growth.
- Develop and deliver impactful promotional communications, sales scripting and templates to the direct sales teams
- Foster a positive and collaborative team environment, encouraging teamwork and cooperation among team members.
Skills
Customer Service