- Salary
- £25k+
- Location
- Hospital Road
- Type
- Full-time
- Department
- Customer Service
- Source
- Pinpoint
Description
Support Worker
Application Deadline: 28 August 2026
Department: Operations
Employment Type: Full Time
Location: Hospital Road
Reporting To: Christopher Cooper
Compensation: £ 24968.26 per annum
Description
Do you have that instinct to help others? Then you have the opportunity to truly make a difference in your community!
We are a recovery based service supporting people over the age of 18 with mental health issues.
OUR FOCUS IS ON DEVELOPING PEOPLE
"We work together to facilitate choice through involvement, by doing what we say, never giving up on people and looking to constantly improve the way we work."
£ 24968.26 per annum
Key Responsibilities
Skills, Knowledge & Expertise
• Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience
• Minimum of GCSE or Level II qualification in English, or equivalent
• Basic competence in the use of email and word processing software
• Demonstrate a non-judgemental attitude and able to be empathetic towards service users and create a trusting environment
• Able to work in partnership with services users and establish and maintain professional boundaries in working with service users
• Able to establish and maintain a safe environment
• Willing and able to undertake domestic tasks with, and for, service users as necessary
• Demonstrate problem-solving skills relating to welfare benefits, education and relationships
• Open to - and willing to participate in - formal and informal job-related learning
• Willing and able to collaborate with colleagues and other organisations
• Able to use email and computerised systems for service user records and reports
• Able to travel; have access to car/public transport
• Able to work a varying pattern of shifts on a 24 hour 7-day week rota, with notice
Desirable
• Lived experience of mental distress
• NVQ Level II in Health and Social Care, or equivalent