- Location
- PL-Krakow, Poland (Sosnowiecka)
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Sales
- Source
- Workday
Description
Position:
Inside Sales RepresentativeJob Description:
About the Role:
Join Arrow’s Enterprise Computing Solutions as Inside Sales Represetative.
What will you do in Arrow?
As an Internal Sales Representative, you’ll be the first point of contact for customers, managing daily operations, quotes, orders, and forecasts. You’ll collaborate with KAM/PM/ BDM and internal teams to maximize Arrow’s market share, profitability, and efficiency.
Key Responsibilities:
• Manage a portfolio of renewal and new opportunities using the 120-day renewal cadence.
• Proactively engage end users to secure renewals and new business, articulate value, discuss pricing, and identify upsell or expansion opportunities.
• Deliver a high-quality customer experience through timely, accurate, and professional communication.
• Support partners with quotes, pricing, product information, renewal and new sale documentation.
• Maintain accurate forecasting, pipeline hygiene, and daily CRM updates.
• Follow sales processes, renewal guidelines, and partner engagement frameworks.
• Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues.
What We’re Looking For:
Sales & customer service experience
Strong communication and coordination skills
Proficiency in sales and office systems
Fluent English and Polish is a must (written & spoken)
Analytical and planning abilities
Team-oriented mindset
Highly organized, proactive, and able to manage a high-volume renewal pipeline
Strong communication skills with the ability to clearly articulate value to end users and partners
Background in Inside Sales, Customer Success, or Customer Support within tech/SaaS/IT
Proficiency with CRM tools (Salesforce or equivalent) and Microsoft Dynamics
Problem-solving mindset, flexibility in approach, and the ability to adapt to changing business conditions
Strong sense of responsibility and excellent organizational skills
What we offer?
Work with a global leader in technology distribution
Career growth opportunities in a dynamic industry
Be part of a team driving innovation
Working within an international organization with very good and friendly working atmosphere
Social advantages: Health insurance, Multisport, Weekly fruit days,
Hybrid model of work, 4 days in the office, 1 day at home after probation period
Working hours: Mon-Thu : 9am-5pm, Friday: 8am-4pm.
Take your next career step with Arrow – Apply Now
Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.
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