Customer Service - Dutch Speaker | Lisbon, Portugal

We're helping an employer in Lisbon, Portugal find their next Customer Service.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Respond to customer questions across phone, chat, and/or email
• Resolve issues efficiently without cutting corners on quality
• Flag recurring issues so they can be addressed at the source
• Stay calm and clear with customers even when they're frustrated

What we're looking for:

• Right to work in the country without sponsorship required
• Able to stay organized when handling multiple cases at once
• Clear, professional communication style, written and verbal
• Comfortable in a fast-moving, customer-facing role

Details:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

If this sounds like a fit, go ahead and apply - happy to answer questions along the way.