Manager, Insights Report Generation and Management - Work at Home - Ohio

Thank you for considering a career at Bon Secours Mercy Health!

Scheduled Weekly Hours:

40

Work Shift:

Days/Afternoons (United States of America)

Job Summary

The Manager, Insights Report Generation and Management leads the development, governance, and delivery of clinical, operational, supply chain, and contracting analytics that drive enterprise decision-making across Category Management, Clinical Transformation, Strategic Sourcing, Digital & Advisory, and Value Analysis functions. This role combines clinical expertise, healthcare analytics, category management knowledge, business intelligence, and operational excellence methodologies to identify opportunities for product standardization, utilization optimization, contract performance improvement, and cost reduction while supporting positive patient outcomes and operational effectiveness. The position serves as a strategic leader for reporting governance, data management, process standardization, knowledge management, and continuous improvement initiatives that enhance organizational effectiveness and support enterprise-wide performance improvement.

Essential Functions:

• Analytics Delivery - Lead the development, maintenance, and delivery of enterprise reports, dashboards, scorecards, and analytics solutions supporting Category Management, Clinical Transformation, Strategic Sourcing, Value Analysis, and Supply Chain operations.

• Utilization & Performance Analysis - Analyze clinical utilization, physician practice patterns, market share, spend, contract compliance, supply chain performance, and operational data to identify opportunities for product standardization, cost savings, utilization optimization, and improved patient outcomes.

• Category Strategy Support - Develop category-specific fact packs, market basket analyses, benchmarking assessments, market intelligence reports, and strategic insights that support category strategies, sourcing decisions, and contract negotiations.

• Ad Hoc Business Intelligence - Perform ad hoc analyses and generate actionable insights supporting new product requests, value analysis initiatives, sourcing events, contract negotiations, product conversions, utilization reviews, and clinical transformation initiatives.

• Reporting Governance & Technical Ownership - Serve as the technical owner for enterprise reporting platforms, data validation tools, dashboards, and reporting governance processes, ensuring data integrity, accuracy, consistency, and compliance with organizational standards.

• Product Validation & Continuity Planning - Lead clinical product validation, functional equivalency assessments, item cross-referencing, market basket development, and supply disruption mitigation activities that support contract implementation, continuity of care, and product standardization efforts.

• Process Standardization & Operational Excellence - Design, implement, and maintain Standard Operating Procedures (SOPs), governance standards, reporting workflows, escalation processes, and standard work methodologies that improve operational consistency, efficiency, accountability, and scalability.

• Knowledge Management & Training - Develop and maintain enterprise knowledge management resources, onboarding programs, training materials, knowledge base articles, and educational initiatives that improve workforce readiness, increase tool adoption, accelerate onboarding, and preserve institutional knowledge.

• Stakeholder Collaboration & Strategic Partnership - Partner with Category Management, Clinical Transformation, Digital & Advisory, Infection Prevention, Wound Care, Finance, Sourcing, Supply Chain Operations, and clinical stakeholders to translate complex data into actionable recommendations and strategic solutions.

• Continuous Improvement Leadership - Spearhead continuous improvement initiatives and adoption of standardized work practices across Category Management and Digital & Advisory teams to enhance productivity, collaboration, service delivery, and organizational effectiveness.

• Market Intelligence Management - Manage external benchmarking, market intelligence, and functional equivalency resources, including relationships with organizations such as ECRI, to support evidence-based decision-making and category strategy development.

• Digital Product Strategy & Requirements Management - Help with the identification, definition, prioritization, and documentation of product requirements, features, and enhancements for digital applications, dashboards, reports, and analytics solutions. Collaborate with stakeholders, product teams, and technical resources to develop roadmaps, user personas, user stories, and acceptance criteria while coordinating testing, validation, and feedback activities to ensure solutions address business needs, improve user adoption, and deliver measurable organizational value.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

• Bachelor's Degree in Nursing, Health Informatics, Healthcare Administration, Business Analytics, Data Analytics, Supply Chain Management, Business Administration, or related field (Required)

• Master's Degree in Nursing, Healthcare Administration, Business Administration, Health Informatics, Analytics, Data Science, Public Health, or related field (Preferred)

Licensing & Certifications:

• Certified Professional in Healthcare Quality (CPHQ) – National Association for Healthcare Quality (Preferred)

• Certified Supply Chain Professional (CSCP) – Association for Supply Chain Management (Preferred)

• Project Management Professional (PMP) - Project Management Institute (Preferred)

• Lean Six Sigma Green Belt, Black Belt, or higher - Accredited Lean Six Sigma Certification Body (Preferred)

• Certified Health Data Analyst (CHDA) - American Health Information Management Association (AHIMA) (Preferred)

Experience:

• Three (3) years of direct healthcare experience in a manner which required usage, handling, and/or ordering medical supplies and equipment such as operating room (OR), bedside patient care, or supply chain (Required).

• Five (5) years of experience in healthcare analytics, business intelligence, clinical informatics, healthcare supply chain analytics, category management, value analysis, healthcare operations, or related healthcare environment (Required).

• Three (3) years of experience developing executive-level reporting, dashboards, scorecards, and analytical solutions (Required).

• Three (3) years of experience supporting healthcare supply chain, sourcing, contracting, category management, clinical transformation, or operational performance improvement initiatives (Required).

• Experience working with healthcare data sources, Enterprise Resource Planning (ERP) systems, Electronic Health Records (EHRs), and business intelligence platforms (Required).

• Experience translating complex analytical findings into operational and strategic recommendations (Required).

• One (1) year of project leadership, people leadership, or cross-functional leadership experience (Preferred).

• Experience leading process improvement, governance, standardization, or operational excellence initiatives (Preferred).

• Experience supporting healthcare category management programs or strategic sourcing organizations (Preferred).

• Experience utilizing healthcare benchmarking, market intelligence, clinical evidence, and functional equivalency resources (Preferred).

• Experience working with product standardization, utilization management, or value analysis initiatives (Preferred).

Training:

• Epic Electronic Health Record reporting and analytics training (AM) (Preferred)
• Tableau Desktop and/or Tableau Developer training (Preferred)
• Microsoft Power BI training (Preferred)
• SQL querying and database fundamentals training (Preferred)
• Lean, Continuous Improvement, Operational Excellence, or Process Improvement training (Preferred)
• Strategic Sourcing and Contract Management training (Preferred)
• Category Management methodology training (Preferred)
• United Nations Standard Products and Services Code (UNSPSC) classification training (Preferred)
• Data Governance and Master Data Management training (Preferred)
• Healthcare Supply Chain Operations training (Preferred)

Range

Minimum: $42.51
Maximum: $68.00

Skills:

Analytics & Business Intelligence:

• Advanced data analysis and interpretation
• Healthcare analytics and reporting
• SQL query development
• Advanced Microsoft Excel
• Tableau dashboard development
• Microsoft Power BI development
• Data modeling and validation
• Statistical and trend analysis
• Data storytelling and visualization
• Performance measurement and KPI development
• Predictive and comparative analytics
• Data quality management
• Healthcare benchmarking analysis
• Market intelligence analysis

Leadership & Communication:

• Cross-functional leadership
• Strategic planning and execution
• Executive communication
• Presentation and facilitation skills
• Relationship management
• Stakeholder engagement
• Influencing without direct authority
• Collaboration and teamwork
• Change leadership
• Organizational effectiveness

Clinical & Supply Chain:

• Clinical reasoning
• Healthcare supply chain operations
• Strategic sourcing knowledge
• Category management methodologies
• Contract lifecycle analytics
• Contract compliance monitoring
• Product standardization evaluation
• Functional equivalency assessment
• Physician practice pattern analysis
• Supply disruption analysis
• Product cross-referencing
• Value analysis methodologies
• Product master data management

Operational Excellence:

• Process improvement
• Workflow design and standardization
• SOP development and management
• Governance framework development
• Knowledge management systems
• Training program development
• Root cause analysis
• Critical thinking
• Project management
• Operational excellence methodologies
• Continuous improvement
• Decision-making under ambiguity

Bon Secours Mercy Health is an equal opportunity employer.

As a Bon Secours Mercy Health associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

SS Supply Chain - Digital & Advisory

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].