Service Center Coordinator (Onsite)

Date Posted:

2026-09-01

Country:

United States of America

Location:

US-NY-NEW HYDE PARK-005 ~ 5 Vermont Dr ~ VERMONT, 1st Flr

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position.​ The company will not seek an export authorization for this role.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

Collins Aerospace is seeking a Service Center Coordinator to support the Regional Maintenance Center within ARINC’s Radio Technology Solutions group. This role helps keep service center operations moving by coordinating shipping and receiving activity, maintaining accurate equipment and inventory records, and supporting the administrative processes behind customer and maintenance work. You will work directly with internal teams, customers, shipping providers, and vendors to ensure equipment, parts, documentation, and service activity are tracked accurately from receipt through completion.

In this position, you will manage domestic and international shipments, create and update work tickets, track inventory in Costpoint, support procurement activities, and coordinate equipment repairs and calibrations with outside vendors. You will also assist with annual inventory audits, task and cost tracking, billing documentation, and front office coverage as needed. The role is well suited for someone who enjoys combining detailed administrative work with hands-on coordination and wants visibility into the day-to-day operations that keep a technical service center organized, responsive, and ready to support its customers. This position works a daytime schedule, Monday through Friday, from 8:00 a.m. to 4:45 p.m.
 

This is an onsite role in New Hyde Park, NY.

What You Will Do:

• Coordinate domestic and international shipping and receiving activities, including accurate logging and tracking of equipment
• Create, update, and maintain work tickets within the designated work management system
• Coordinate with shipping carriers and logistics vendors to support timely equipment movement and resolve shipping-related issues
• Support procurement activities, including ordering parts, supplies, and equipment needed for service center operations
• Maintain accurate inventory records within Costpoint and support ongoing inventory control activities
• Partner with headquarters and local stakeholders to support the annual inventory audit
• Coordinate with external vendors for the repair, maintenance, and calibration of test equipment
• Assist the Service Center Manager with tracking work activities, documenting associated costs, and maintaining information required for customer billing.
• Process invoices and other documentation for payment
• Provide front office support, including greeting customers, answering phone calls, and directing inquiries appropriately
• Receive, sort, and distribute incoming mail and correspondence
• Prepare and maintain business correspondence, records, forms, and other administrative documentation
• Create and maintain electronic and physical project files in accordance with established office procedures
• Use Microsoft Office applications, including Excel and PowerPoint, to organize information, format reports, maintain records, and present data

Qualifications You Must Have:

• Typically requires HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 2 years of relevant experience
• Experience supporting supply inventory, inventory control, or related inventory activities
• Proficiency with Microsoft Office including Microsoft Excel and Microsoft Word

Qualifications We Prefer:

• 3 or more years of administrative experience in a corporate or professional environment
• Strong written and verbal communication skills, with the ability to interact professionally with management, internal teams, customers, and external vendors
• Ability to work independently, manage multiple priorities, and maintain a high level of accuracy and attention to detail
• Ability to adapt to changing priorities while remaining organized and focused
• Demonstrated ability to research, troubleshoot, and resolve both routine and non-routine administrative or operational issues

What We Offer:

Some of our competitive benefits package includes:   

• Medical, dental, and vision insurance. 

• Three weeks of vacation for newly hired employees. 

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.  

• Tuition reimbursement program.

• Student Loan Repayment Program. 

• Life insurance and disability coverage. 

• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection. 

• Birth, adoption, parental leave benefits. 

• Ovia Health, fertility, and family planning.  

• Adoption Assistance.           

• Autism Benefit. 

• Employee Assistance Plan, including up to 10 free counseling sessions.  

• Healthy You Incentives, wellness rewards program.

• Doctor on Demand, virtual doctor visits.  

• Bright Horizons, child and elder care services.

• Teladoc Medical Experts, second opinion program.  

• And more! 

Learn More and Apply Now!

Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today.

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. 

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 41,400 USD - 72,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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