This role can be performed within Mexico City

Must be fluent in English and Spanish

Meet the Team

Join a team of Cisco Solutions Engineers! These technically skilled, solutions-focused individuals build positive relationships, understand customer needs and deliver innovative, effective outcomes. Groundbreaking ideas impact everything; here that means we take creative ideas from the drawing board to dynamic solutions that have real world impact! Seize the opportunity to work with a close-knit group of forward-thinkers and technical problem-solvers, delivering impactful results.

Your Impact

Technical sales professional, being responsible for the Cisco brand with customers and partners. Provides technical solutions to address customer and partner business needs. Collaborates with the account team and connected sales teams on the customer plan, jointly ensuring customer success. Serve as a trusted technical advisor by the account team and customer/partner

• Specialization and Focus - Solid understanding of Cisco’s and Splunk's portfolio, including specialized/architecture perspective, Increases penetration via cross/up-selling and displaces competition, Owns technical relationship with customer(s)/partner(s)

• Customer Engagement and Accountability - Leads engagements with IT & decision makers at customer/partner and LOB interaction, Knowledgeable of customer environment and market, including competitor plays, Primary technical sales influencer, Translates customer/partner business need into technical requirements The Internal Sales Process, Most selling time spent landing opportunities and expanding within an account, Involved in customer strategic planning

• Corporate Interlock - Provides active feedback to BEs and relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics

• Typical Sales Cycle, Takes the lead on moving deals across technical sales process, Develop and presents relevant solution based on technical and business requirements identified by the customer or partner, Leads virtual support team of sales resources, Leverages relevant tools and resources to support a deal

• Success Measures - Increase revenue: Closed opportunities converted to closed deals, Displace a competitor/increased market share, Increase net new customers on a quarterly basis What You'll Do:

• Develops multi-year strategic plans for customers, integrating Cisco’s portfolio

• Deepens expertise of Cisco's portfolio by integrating extensive domain knowledge with cross-architectural solutions

• Builds senior executives' technical strategy

• Integrates customer’s business objectives and industry knowledge to develop comprehensive cross-architecture solutions

• Develops strategic cross-architecture frameworks for customers

• Leads the strategy and planning of demand generation and enablement initiatives

• Identifies latent customer needs and showcases cross-architecture solutions

• Leads demonstrations that emphasize how Cisco solutions can drive business outcomes

• Applies advanced competitive intelligence to differentiate Cisco solutions

• Mobilizes a broad network of stakeholders to drive transformative synergies and optimize customer relationships

• Directs SE virtual and extended sales teams toward continuous improvement and coordinates educational programs

• Demonstrates agility by adjusting strategies in response to significant disruptions

Minimum Qualifications

Fluent in English and Spanish

Bachelors Degree and 8+ years of demonstrated ability in a pre-sales engineering role

Masters and 6+ years of demonstrated ability in a pre-sales engineering role

Preferred Qualifications

• Demonstrable experience building and maintaining positive relationships with customers and partners.

• 6 to 8 years of communication and presentation skills

• Observability or security pre-sales experience and AI experience

• Cisco knowledge

• Relevant industry certifications

• Experience in a thought leadership role (e.g., public speaking, writing technical blogs or whitepapers)

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.