Job Description

Purpose of the role

To generate revenue and promote the bank's diverse product and service offerings to various customer segments. 

Accountabilities

• Identification of potential customers, analysing their needs and preferences, and staying abreast of emerging market trends and competitor strategies.
• Creation of detailed profiles for target customer segments, outlining their demographics, financial habits, and pain points to tailor sales approaches and product recommendations.
• Relationship management of potential and existing customer relations through the execution of high-quality customer support, by responding to queries and resolving issues, gaining their customer trust, and understanding their financial goals and challenges.
• Understanding of the features, benefits, risks, and compliance requirements of various banking products and services offered. Understanding of the key features, benefits, risks, enhancements, and regulatory requirements of new and existing banking products, and communicate insights clearly to potential customers to address their financial needs.
• Development of compelling sales pitches and proposals that showcase the value proposition of the bank's offerings to convert leads into customers, and negotiation of terms that are beneficial for both the client and the bank.
• Collection and analysis of customer feedback on various products, services, and overall experience, to support the development of reports that communicate key findings to relevant stakeholders, to inform product development and sales strategies.
• Monitoring of lead conversion rates, customer acquisition costs, and other relevant metrics to assess sales performance and identify areas for improvement.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Senior Cash Management Specialist within our Transaction Banking team in Frankfurt, where you’ll support our European cash management sales team.

Transaction Banking is a core income engine for Barclays Corporate Bank, delivering market-leading payment, collections, liquidity, and digital solutions to corporate and non-bank financial institution clients across the DACH (Germany , Austria, Switzerland) region and the Nordics. Sitting within our Global Specialist Cash Sales team, you’ll play a critical role in delivering strategic advisory and complex transaction banking solutions across payments, liquidity management, and FX payment services to clients.

You’ll work closely with product, tax, legal, finance and compliance teams to deliver robust, commercially viable solutions, while positioning Barclays as a market leader through the delivery of innovative, high-value cash and liquidity capabilities. You will build and maintain strong customer relationships with valuable key names through effective client planning, identify and convert new business opportunities, which will require tailored and competitive pricing, and bespoke integration with our customer´s internal systems, with a view to presenting to influencing clients both at board dn operational levels.

Essential Skills/Basic Qualifications:

• Proven track record in selling and delivering cash management solutions
• Exceptional knowledge of the corporate and financial markets
• Highly experienced in cash management, liquidity and global payment solutions
• Experience with cash sales management; pipeline and stakeholder management
• Good commerciality and understanding of relative value of deposits and money transmission
• Skilled in understanding the regulatory landscape and requirements applicable to Corporate and NBFI clients
• Understanding of global and regional payments regulations

Desirable skills/Preferred Qualifications:

• Excellent communication and presentation skills
• Knowledge of complex cash management solutions
• Experience of liquidity solutions including off balance sheet solutions
• Knowledge of FX payments solutions and multicurrency solutions
• An understanding of market infrastructures and clearing and settlement systems
• Excellent problem-solving and critical thinking abilities
• Familiarity with SWIFT, XML ISO 20022, MT Messaging, FileAct
• Support with sales cycle management
• Fluent in German

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Frankfurt

This role is deemed as a Controlled Function role under the Central Bank of Ireland Fitness and Probity Regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.