IT Engineer I

Job Posting Title

IT Engineer I

Job Description Summary

As an IT Engineer I, you will play a key role in supporting end users and ensuring the smooth operation of workplace technology. You will troubleshoot technical issues, maintain end-user devices and applications, support local IT initiatives, and work closely with global IT teams to deliver high-quality technology services that enable business success

Job Description:

- Provide on-site IT support for end users, ensuring timely resolution of hardware, software, and connectivity issues.
- Support and maintain end-user technologies including desktops, laptops, mobile devices, video conferencing systems, and Microsoft-based workplace solutions.
- Diagnose and troubleshoot technical incidents, identify root causes, and implement effective solutions to minimize business disruption.
- Deploy, configure, and maintain IT equipment and workplace technologies in accordance with global standards, policies, and security requirements.
- Perform system maintenance activities including software updates, patch management, asset management, and technical documentation.
- Collaborate with users, global IT teams, and external vendors to support daily operations and IT projects.
- Other relevant duties as assigned.

Required Skills and Education

- Degree, diploma, or equivalent qualification in Information Technology or a related field.
- Experience providing hands-on IT support in a corporate environment.
- Knowledge of Windows operating systems, Microsoft 365 applications, mobile device support, and endpoint technologies.

- Preferred: knowledge of the Windows Server environment and Active Directory
- Strong problem-solving and troubleshooting skills with a customer-focused mindset.
- Good communication skills and ability to collaborate with both technical and non-technical stakeholders.
- Ability to prioritize tasks, work independently, and adapt in a fast-paced environment.

 

About Dauch:

Dauch Corporation is a premier Driveline and Metal Forming supplier serving the global automotive industry with a powertrain-agnostic product portfolio that supports electric, hybrid, and internal combustion vehicles. The company is headquartered in Detroit, MI, with operations that span 24 countries and more than 175 locations. Formed through the acquisition of Dowlais Group plc and its subsidiaries - GKN Automotive and GKN Powder Metallurgy, Dauch unites deep engineering roots with global manufacturing capabilities and an entrepreneurial spirit to move mobility forward. Visit www.dauch.com to learn more.