- Location
- Washington, DC · Washington, District of Columbia, United States
- Workplace
- Onsite
- Department
- 60065559 - AFS Product Management
- Seniority
- Senior
- Experience
- 5+ years
- Source
- Greenhouse
Description
The work:
As a Business Analyst, you will serve as the primary bridge between our customers and the delivery team. You will lead customer-facing communications, facilitate collaborative working sessions, and turn stakeholder needs into well-defined user stories and acceptance criteria that enable rapid, iterative delivery. This is a high client and customer visibility, interface, and impact role that emphasizes Agile practices and hands-on support for Microsoft Power Platform solutions including Power Apps, SharePoint sites, Power Automate flows, and Dataverse.
What You’ll Do:
Customer and client communications: Serve as the BA point of contact for assigned products and features; translate business objectives into delivery-ready stories and communicate progress, risks, and decisions to customers; prepare concise status summaries, release notes, and stakeholder updates. Meeting facilitation and collaboration: Plan and facilitate discovery workshops, backlog refinement, sprint planning, daily standups, reviews, and retrospectives; capture decisions, assumptions, and action items and ensure follow-through; coordinate with the Product Owner, developers, testers, and mission stakeholders to keep work flowing. Conduct interviews and process mapping to elicit and document business rules, workflows, and data needs; write user stories with test-driven acceptance criteria (Given-When-Then) and maintain traceability; maintain living documentation and knowledge bases in Confluence or equivalent. Agile development support: Manage and prioritize the backlog and facilitate story estimation using Planning Poker or similar approaches; Define and uphold Definition of Ready and Definition of Done for the team; Organize effective demos and retrospectives that turn feedback into actionable improvements; use Jira to track work, visualize flow, and report sprint metrics. Product Development Support: Coordinate with UX/UI designers to create wireframes and clickable prototypes; ensure usability, accessibility, and alignment with design standards; support data collection, cleaning, and management for projects (e.g. collect data from stakeholders, normalize inputs, define table relationships, views, forms, and security roles); establish stakeholder touchpoints to drive rapid feedback on prototypes and incremental releases; capture and prioritize customer feedback for incorporation into upcoming sprints. Design test scenarios aligned to acceptance criteria and assist with UAT planning and execution; test apps and flows to validate functionality, performance, and edge cases prior to customer delivery; support defect triage by clarifying expected behavior, business impact, and prioritization; document results and verify fixes before release.
What you'll need:
- Clearance: Active Top Secret (optional SCI with CI Poly) and willingness to work 100% onsite in Washington, DC
- 5 years of professional experience
- 3+ years of experience supporting or leading agile software development teams, including:
- High-level goals and objectives decomposition
- Experience translating core customer needs into actionable requirements, user stories, and acceptance criteria
- Backlog refinement
- Leading agile ceremonies
- 2+ years of experience using Atlassian Jira for backlog, workflow, and reporting functions
- 2+ years of experience coordinating and/or supporting Scaled Agile Framework (SAFe) Agile teams
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.