- Salary
- $35k – $55k/yr
- Location
- Virginia Beach, Virginia
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Entry
- Education
- High School
- Closing date
- Today
- Source
- GoHire
Description
We are looking for a friendly and dependable Customer Service Associate to join our team. In this role, you will provide in-person support by greeting customers, answering questions, assisting with event activities, and ensuring a positive experience. If you enjoy working with people, solving problems, and being part of a team, we'd love to hear from you.ResponsibilitiesWelcome and assist customers, event attendees, and community members in person.Provide information about events, fundraising campaigns, and sponsorship opportunities.Help guests complete registrations and process donations or other transactions.Maintain accurate customer and event records using company systems.Resolve customer questions and concerns professionally and efficiently.Work with team members to create a positive and welcoming experience for every visitor.Gather customer feedback and share suggestions to improve service.Stay informed about company programs, events, and services.Assist with event setup, customer support, and other duties as assigned.QualificationsPrevious experience in customer service, retail, hospitality, or event support is a plus but not required.Friendly, outgoing, and professional attitude.Strong communication and interpersonal skills.Excellent problem-solving and organizational abilities.Comfortable using computers and basic software when needed.Ability to multitask in a fast-paced environment.High school diploma or equivalent required.BenefitsCompetitive salaryPaid training and professional developmentCareer growth opportunitiesSupportive and collaborative team environmentMeaningful work supporting community events and initiativesHands-on experience in customer service and event support