Program Manager

Company Description

Publicis is an omni-channel communications agency with over 600 employees across our Canadian operations. The office is the largest in our industry in Canada and boasts talent across various disciplines of marketing and advertising expertise. Publicis carries a balanced split of Canadian, U.S. and Global clients for which we are Agency of Record.  Publicis supports a range of D&I actions through our Driving Change team as well as giving back to the community through a long-standing participation in the Out of the Cold Program. With a strong, active and familial culture, Pub United is the agency’s social club, hosting events as wide reaching as Curling, Trivia Nights and more.

Job Description

We’re searching for a Program Manager with a background in the pharma agency/ healthcare space for a leading BioPharma Client. This is an exciting opportunity to join the growing team at Publicis Health Toronto (PHT).  

Program managers need strong leadership, time management, facilitation, and organization skills. They also need to be able to manage stakeholders and have knowledge of change management and performance evaluation.

 

The Program Manager will have a strong understanding of the creative process from brief though to production, to ensure projects are executed on time and on budget. Working closely with Account Managers within a Production environment, the Program Manager will lead project schedules, resources and workflows on a variety of digital projects; banners, social adds, website, photoshoots. The Program Manager will focus on the end-to-end project workflow, the delivery of high quality and efficient work, while mitigating risks and working quickly to resolve any issues that arise. 

Responsibilities

 

• Manage & motivate multidisciplinary teams in a fast-paced, multiple-project environment.
• Primarily responsible for coordinating maintenance of tier one websites. Will also manage multiple projects from initiation to planning, design, development, testing, and into maintenance.
• Proactively monitor work progress to ensure tasks are progressing in a timely manner, and obstacles are removed.
• Proactively anticipate client needs throughout the implementation / maintenance process.
• Interface and maintain positive relationships with clients and partners in day-to-day communication.
• Creation of project documentation, including requirements documentation, project briefs, timelines, project status, estimates, etc.
• Work with rest of PM team to identify resource conflicts and gaps and resolve in the most efficient and cost effective manner
• Build and maintain relationships with all stakeholders.  Regularly keep all stakeholders apprised of project status to ensure all expectations are accounted for and met
• Monitor and reconcile actual vs. estimated time spent on projects for maximum accuracy and recovery of hours. Report weekly on budget status.

 

 Core Competencies:

• Expertise with Pharma advertising and industry
• People management experience, establishing objectives and clear path for success
• Excellent leadership, communication and negotiation skills
• Highly organized, detail-oriented and motivated
• Assertive and proactive self-starter who is also a collaborative team player
• Adaptable multi-tasker who welcomes new challenges
• Problem solving / Decision making
• Able to organize and prioritize, set and meet deadlines.
• Able to prioritize and manage multiple priorities concurrently while remaining organized.

Qualifications

• 8+ years of overall experience in a project management role in the digital space, 5 years specifically with pharma advertising and marketing.
• 2+ years in a current role with direct reports.
• Understanding of web production methodologies, concepts and processes.
• Experience delivering or participating in web development and digital projects;; banners, social adds, website, photoshoots.
• Ability to motivate and manage teams to deliver exceptional results
• Knowledge of standard project management and / or task management tools (ie. MS Project, Asana, JIRA, etc)
• Enthusiastic participant in the digital / interactive space, with a keen ability to identify opportunities for innovation and improvement.
• Strong presentation skills

 

Additional Information

Transparency matters to us. The salary range for this position is $110,000 - $120,000 per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data.   

AI Use

We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people.

Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.  If you require a specific accommodation please contact Human Resources.