- Location
- Stockton, CA
- Workplace
- Remote
- Type
- Full-time
- Department
- Human Resources
- Closing date
- Today
- Source
- ApplyToJob
Description
Our organization works with a broad network of unions, associations, and member-based groups throughout North America and other international markets. For more than 60 years, we have helped working individuals and families access supplemental and long-term benefit programs designed to provide added financial protection and support.
About the Position
In this remote role, you will work directly with members who are looking for information about available benefit programs. You’ll help guide them through the process, answer questions, and ensure each interaction is handled professionally and accurately.
Your responsibilities will include:
Connecting with members through phone and virtual communication
Scheduling and hosting online appointments
Explaining available benefit options in a simple and professional way
Assisting with digital forms, applications, and documentation
Maintaining accurate client records and follow-up information
Participating in training, coaching, and professional development
What We’re Looking For
We’re seeking dependable, motivated individuals who are comfortable communicating with people and working in a virtual environment.
Ideal candidates will have:
Strong communication and interpersonal skills
A professional and positive approach
The ability to work independently while contributing to a team
Basic computer and digital communication skills
Previous customer service, sales, or client support experience is helpful but not required
Authorization to work in the United States or Canada
What We Provide
100% remote work environment
Flexible scheduling
Weekly compensation
Performance-based bonus opportunities
Comprehensive benefit options
Ongoing training and professional development
Opportunities for advancement
Eligibility for annual company-sponsored travel incentives