- Salary
- $70k – $90k
- Location
- USA, US
- Workplace
- Remote
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Manager
- Closing date
- Today
- Source
- iCIMS
Description
Overview
GRSM’s Virtual Legal Support Assistant Manager will join a growing national administrative leadership team staffed across time zones who are dedicated to providing essential support to the firm’s attorneys and staff in all 50 U.S. States. This full-time exempt position is fully remote working the hours of 11am-8pm EST / 10am-7pm CST / 9am-6pm MST / 8am-5pm PST. Mid-size to large law firm experience is preferred.
This role is responsible for providing daily leadership and promoting the development of Virtual Legal Support (“VLS”). As an Assistant Manager, you will be available for your team during their shifts, which may include occasional weekend availability. The firm seeks a leader who is both hands on and willing to lead by example.
In this role, you will manage workflow by tracking tasks, identifying bottlenecks and working with upper management to implement process improvements within the Direct Support service line. The Assistant Manager will evaluate and make recommendations to allocate resources effectively across the Direct Support service line based on workload and deadlines. Attention to detail and accuracy while navigating a high volume of communication is essential. The ideal candidate is a goal oriented team player, personable, professional and effectively adapts to shifting priorities in a consistently fast-paced environment.
- Monitor and optimize workflow
- Support new hire integration to service line
- Facilitate interdepartmental communication
- Support change management initiatives
- Assist with escalation and issue resolution
Department Overview
The Virtual Legal Support Team handles a wide array of legal support functions including: the review of standing instructions to handle new matter intake; organize, save and name documents to the firm’s Document Management System (DMS); update case lists; submit vendor invoices and expense reimbursement; prepare shipping labels; prepare confidential and sensitive legal documents across all 50 states using templates and forms within the Microsoft Suite programs; convert documents; run document comparisons; mark and run tables of content and authorities; prepare mail merges; format fillable forms; and edit presentations.
Skills & Qualifications
- Minimum 2-5 years of relevant leadership experience in a large multi-location defense litigation firm.
- Bachelor’s degree or equivalent combination of education and/or experience.
- Law firm experience is required.
- Advanced skillset using Microsoft Suite Programs (e.g., Word, Excel and PowerPoint).
The yearly salary range is between $70,000-$90,000. The actual salary offered may be above or below the identified range and will be based on a wide range of factors, including relevant skills, training, experience, including the location where the position is filled.
For consideration, please submit a cover letter and resume.
Gordon Rees Scully Mansukhani is an equal opportunity employer.
No recruiter emails or telephone calls.
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