Production Assistant

CGI Digital | Video Production Department

Position Type: Full-Time 

Location: Rochester, NY - Hybrid / Remote

Position Overview: CGI Digital is seeking an organized, detail-oriented Production Assistant to support the coordination and execution of video production projects nationwide. You’ll work closely with Producers, freelance Videographers, and internal teams to ensure video shoots are properly scheduled, prepared, and completed according to established timelines and quality standards. The ideal candidate is a strong communicator who can manage multiple priorities, maintain accurate records, resolve scheduling and production challenges, and work efficiently in a deadline-driven environment.

Key Responsibilities

Production Coordination & Scheduling

• Coordinate and schedule video shoots with freelance videographers across the country.
• Maintain production calendars, tracking spreadsheets, and project schedules to ensure accurate and timely updates.
• Prepare and distribute production materials, including videographer packages, shoot instructions, and work orders.
• Confirm upcoming video shoots and communicate scheduling changes to relevant parties.
• Assist Producers with administrative tasks, client communications, scheduling, and production follow-up.

Freelance Videographer Management

• Identify, recruit, and coordinate freelance videographers based on production requirements and geographic location.
• Serve as the primary point of contact for freelance videographers throughout the production process.
• Build and maintain strong working relationships with freelance production partners.
• Communicate production expectations, deadlines, deliverables, and quality standards.
• Address scheduling conflicts, production issues, and other challenges quickly and professionally

Administrative & Quality Control Support

• Create and maintain accurate work orders, production records, and related documentation.
• Review submitted video footage for completeness, technical quality, and adherence to production requirements.
• Coordinate with Producers to resolve missing footage, quality concerns, or incomplete deliverables.
• Process and track freelance videographer invoices, typically 10–15 per week.
• Monitor outstanding production tasks and follow up to ensure timely completion.
• Support departmental workflow improvements and operational efficiency.

Required Qualifications

• Highly organized; ability to juggle multiple projects and deadlines at once. 
• Excellent written and verbal communication skills.
• Sharp attention to detail and accuracy.
• Self starter who prioritizes well and works independently in a fast-paced environment 
• Strong problem-solving skills and the ability to adapt quickly to changing schedules or production requirements.
• Professional and dependable approach to communicating with clients, vendors, and internal team members.
• Comfortable with spreadsheets, scheduling, and project management tools; quick to learn new software.

Preferred Qualifications

• Experience in production, project coordination, scheduling, or admin support (internships, student media, and freelance work count).
• Familiarity with video production terms, workflows, and footage quality standards.
• Experience working with freelancers, contractors, or vendors.
• Adobe Creative Cloud, Google Workspace, and Microsoft Office.

Compensation & Benefits

• Starting Base Salary: $38,500 - $40,000 ($18.51 - $19.23 an hour) 
• Bonus opportunities: Performance based compensation and advancement 
• Benefits: Dental, Health, Vision, 401k, Employee Wellness Platform, Paid Family Leave,  Life Insurance, PTO