- Salary
- $60k – $70k/yr
- Location
- Atlanta, GA · Austin, Texas
- Workplace
- Remote
- Type
- Full-time
- Department
- Customer Success
- Seniority
- Mid
- Education
- Associate
- Source
- Lever
Description
Revinate is the hotel data activation platform for hotels, groups, resorts, and enterprise brands.
Every hotel has that guest: years of stays, the same room, never skips the spa. But their story sits scattered across the PMS, the booking engine, the spa system, and whoever happened to be on shift. Revinate brings that story together. We connect and clean guest data from every system into Rich Guest Profile® data, then put it to work for the people who look after guests.
Reservations answers the phone already knowing the guest. Marketing sends the spa offer to the guest who raved about the spa. Behind it all, Ivy, our AI intelligence layer trained on 17 years of hospitality data, reads the patterns and handles the digital labor.
Revinate powers 1.1 billion Rich Guest Profile® data points across 12,500+ hotels, driving over $24 billion in direct revenue.
Get Revinate. Get superpowers.
The Account Configuration Specialist uses Revinate's proprietary systems to configure, customize, and install a comprehensive suite of SaaS products for new and existing clients. Beyond a single-product or strict telephony focus, this role leads the technical setup and onboarding of Revinate's entire product suite to ensure long-term success and scalable deployment. This role involves working closely with internal teams, external clients, and third-party vendors to understand requirements, navigate technical roadblocks, and ensure the accurate, timely activation of customer accounts.