Residential Case Manager - Luce Street

Description

We are Hiring! 

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities of Chemung and Schuyler Counties has offices in Elmira and Watkins Glen and is rooted in a deeply held belief in the dignity of all people. We work to reduce poverty, promote wellness and self-sufficiency, and advocate for social justice. We proudly serve and employ people from all backgrounds and experiences. 

If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special.

Employment Type: Full-Time

Schedule: First Shift 6a- 2 p.m. and Second Shift  2a-10 pm 

Salary:  $21.50 an hr

Top Benefits and Perks:

• Competitive salary and 403b retirement plan 
• Generous time off package and work-life balance 
• Comprehensive benefits package 
• Supportive and collaborative environment 
• Opportunities for growth and development 
• Intrinsic reward of truly making a difference in people's lives.

Qualifications

Education: Associates degree in human services 

Credentials: Valid NY State Driver License and access to a reliable vehicle 

Experience: Minimum of two years of practical and or paid experience with individuals in an OMH related program.

 Relevant years of experience and education will be considered

General Description

The Residential Case Manager (RCM)’s core function is the coordination of care for resident services, providing direct services to residents and assisting in the day-to day activities of running the Luce St. Community Residence household.

Essential Duties and Responsibilities

• Provides a wide array of rehabilitative and supportive services, which focus on intensive, goal-oriented intervention to address issues identified by and specific to a resident’s needs regarding community integration or goal-oriented interventions which focus on improving or maintaining skills to enable a resident to transition to a more independent housing setting.
• Is responsible for the documentation, development, and/or implementation of the following: assessments, service plan goals, service plan reviews, hospitalizations, discharge planning, progress notes, and income in accordance with OMH regulations. Documentation includes both written and data entry as required.
• Maintains accurate case file records and reports based on the requirements of each funding source/program.
• Submits resident files to the SRS within 28-days of an admission for a complete file audit and review, ensuring compliance with program regulations, policy, procedure, or business practice.
• Is responsible for the renewal of file documents with expiration dates that include but not limited to; Release of Information (ROI) and/or Consents to Release Information, and Physician Authorization’s.
• Meets regularly with the Senior Resident Supervisor (SRS) for a review of file documentation. The RCM is responsible for file documentation in accordance with funding regulations, agency policy, procedure, or business practice.
• In collaboration with SCR is responsible for ensuring that the CR is maintained at standards established for recertification; reporting the need for household furniture/supply replacement or property maintenance in accordance with agency policy, procedure, or business practice.
• Assists residents, as necessary in complying with recommendations given by their treatment/service providers.
• Acts as an advocate/mediator for residents experiencing difficulties with treatment/service provider(s), employment, or funding related issues to ensure that the rights and confidentiality of the resident are not overlooked or denied.
• Acts as a resource and assist residents transitioning from the program to a more/less restrictive level of care, ensuring a continuity of care with providers and funding streams.
• Conducts routine bedroom inspections to identify those who may need help keeping their rooms clean; communicating concerns to the SRS and working with the resident to maintain their space.
• Participates in the maintenance of the home-like atmosphere, including family-style dinners, household chores, in-house activities, shopping, outings, etc.
• Attends staff meetings, treatment team/provider meetings, and staff development/training seminars in accordance with agency policy, procedure, or business practice.
• Participates in the food pantry services of the CR in accordance with the Food Bank of the Southern Tier.
• Completes other duties as assigned.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required.

Requirements

 Additional Qualifications:

• Demonstrate ethical business practices, in conformance with all state and federal laws and regulations.
• Ability to work independently and as part of a team.
• Ability to understand written, oral and computer instruction.
• Ability to multi-task and prioritize duties.
• Willingness to work a flexible schedule, based upon needs of the Agency.
• Possess excellent verbal and written communication skills.
• Ability to maintain absolute confidentiality regarding all records reviewed including consumer records, employee records and billing records.
• Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.
• Continuous use of a reliable, registered and insured vehicle.
• Correctly follow procedures for mandated reporting and responding.
• Background checks may be required per program regulations.
• Ability to demonstrate behaviors and attitudes which support organizational mission, philosophy, and policies
• Ability to work in a cooperative and helpful manner with all individuals
• Ability to understand the concept of "mandated reporter" and is diligent in reporting situations to the proper authorities when children may be at risk for abuse and/or neglect.
• Correctly follow procedures for mandated reporting and responding
• Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques
• Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCDR’s corporate compliance and ethics program
• Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards.