Bilingual HR Generalist - Rialto, CA

Overview

Be the face of HR on the plant floor, in English and Spanish. North Coast Container is looking for an on-site, bilingual HR Generalist in Rialto, CA who will own the employee experience at our Rialto, CA, Portland, OR and Chicago, IL plants, from the first interview to the first-day welcome and every milestone after. If you like being close to the work, partnering with supervisors, and supporting both union and non-union teams, this role puts you at the center of it.

• Location: Rialto, CA (on-site), supporting the Rialto, CA, Portland, OR and Chicago, IL plants
• Department: Human Resources
• Reports to: Director of HR
• Language: Fluent in English and Spanish

About North Coast Container. North Coast Container has plants in Cleveland, Charlotte, Chicago, Portland and Los Angeles. Our HR team is the day-to-day partner for the employees, supervisors and plant managers who keep those plants running.

Position Summary

The bilingual HR Generalist is the dedicated HR owner for our Rialto, CA, Portland, OR and Chicago, IL plants. You will be the day-to-day HR resource for employees and supervisors in English and Spanish, own recruiting and onboarding for your locations, administer leave and benefits enrollment, and keep employment records compliant and audit-ready.

The plants you are responsible for include both union and non-union environments, so you will apply collective bargaining agreement (CBA) provisions at two plants and company policy at the third, and keep the approaches clearly separate. You will partner closely with the Director of HR on complex employee relations matters and company-wide initiatives.

ey Responsibilities

Employee Relations and Business Partnership

• Serve as the primary HR resource, in English and Spanish, for employees and supervisors on non-complex workplace concerns, policy interpretation and routine employee matters
• Act as a business partner to supervisors and plant managers at all three plants
• Conduct fact-finding and documentation for employee relations investigations, giving the Director of HR the information needed to resolve complex matters

Labor Relations and Union Support

• Review disciplinary actions and attendance records at all three plants, applying CBA provisions at the Rialto and Portland plants and company policy at the non-union Chicago plant
• Monitor contractual deadlines in the collective bargaining agreements (CBAs) and maintain accurate grievance and disciplinary records for the Rialto and Portland plants

Leave and Accommodations

• Administer all leave programs, including FMLA, CFRA and OFL, and issue all legally required notices on time
• Coordinate reasonable accommodation requests with assistance from the Director of HR

Benefits Administration

• Serve as the primary contact for benefit questions and enrollment, primarily enrolling employees upon hire
• Help administer open enrollment alongside the benefits owner

Compliance and Employment Records

• Administer Form I-9 and E-Verify, meeting all mandatory deadlines
• Complete assigned quarterly audits and support compliance audits
• Maintain accurate employment records, resolve compliance deficiencies, and handle HRIS administration and reporting as needed

Talent Acquisition

• Own full-cycle recruitment for your three plants, from hiring manager intake through offer, including pre-employment screening
• Build sourcing pipelines through job boards, referrals, trade and technical schools, and community partnerships to reduce reliance on third-party recruiters and agencies
• Track and report time-to-fill and agency usage

Onboarding and Training

• Design and deliver onboarding, including orientation and first-day readiness with supervisors, in English and Spanish as needed
• Conduct and track 30/60/90-day check-ins, performance reviews and training for all new hires
• Own the cross-training matrices and ensure supervisors and plant managers keep them current from a compliance standpoint
• Support the Director of HR in rolling out company-wide training initiatives, including the new performance management program

Employee Engagement and Retention

• Plan, schedule and execute engagement and retention initiatives, including boot trucks, cookouts, and summer and holiday luncheons
• Conduct stay and exit interviews and process offboarding

Qualifications

Required

• Fluency in English and Spanish, spoken and written
• Bachelor's degree in human resources, business or a related field, or equivalent experience
• HR generalist experience, including employee relations, leave administration and benefits enrollment
• Full-cycle recruiting experience, ideally in a manufacturing or industrial environment
• Working knowledge of FMLA, ADA, Form I-9 and E-Verify requirements
• Experience delivering onboarding and training programs
• Accurate, thorough documentation and recordkeeping
• Clear communication with supervisors, plant managers and hourly employees
• Sound judgment and discretion with confidential information

Preferred

• Experience in a unionized environment, including CBA administration and grievance handling
• Manufacturing or industrial experience
• Experience with HRIS platforms such as Paycom
• Familiarity with multi-state leave laws
• Continuous improvement (CI) experience
• PHR, SHRM-CP or similar certification

Work Environment

This is an on-site role based in Rialto, CA. You will have a regular presence at the Rialto plant and have the occasional travel to the Portland, OR and Chicago, IL plants. or CI events as needed. 

Equal Opportunity Employer

North Coast Container is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.