Tele Counsellor
Weekday AI
ยทYesterday
- Location
- Bengaluru, Karnataka, India ยท Mumbai, Maharashtra, India
- Workplace
- Onsite
- Type
- Full-time
- Department
- Weekday's Client via platform
- Experience
- 1+ years
- Source
- Workable
Description
๐ง๐ต๐ถ๐ ๐ฟ๐ผ๐น๐ฒ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ช๐ฒ๐ฒ๐ธ๐ฑ๐ฎ๐'๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐
๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: ๐ฅ๐ ๐ฏ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ - ๐ฅ๐ ๐ฑ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ (๐ถ๐ฒ ๐๐ก๐ฅ ๐ฏ-๐ฑ ๐๐ฃ๐)
Experience: 1+ yrs
Location: Bangalore, Mumbai
As a Tele Counsellor, you will act as a vital link between healthcare providers and patients, delivering empathetic, evidenceโbased support and guidance over the phone. Your role requires a blend of strong telecalling skills, deep understanding of healthcare processes, and the ability to communicate complex information in a clear and compassionate manner. You will handle patient inquiries, provide medication counseling, facilitate appointment scheduling, and ensure all interactions meet compliance and quality standards. Working remotely, you will contribute to improving patient outcomes and enhancing overall service satisfaction through reliable, responsive, and professional communication.