Managing Director of Digital Bank

Overview

We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ – EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships. The minimum and maximum projected annualized salary for this position is: $114,071.00 to $241,844.00. Additional compensation may be possible based on experience and skills.

 

The success of this position is reliant on face-to-face interaction and requires 100% on-site work in Bethesda, MD.

Responsibilities

Leads the development and growth of EagleBank's digital bank as a distinct line of business, with full accountability for strategy, operations, products, and financial performance. Building on approximately $900 million in digitally sourced deposits, this role leverages the bank's regional brand, market knowledge, and relationship-focused reputation to deliver a differentiated digital-first experience. Success requires setting the business roadmap, scaling the digital deposit franchise, and aligning shared partners across Marketing, IT, and other functions to acquire, onboard, and serve customers entirely through digital channels under the EagleBank brand.

• Own full P&L accountability for the digital bank, including deposit growth, cost of funds, acquisition cost per account, average balance per account, retention, and contribution to the bank’s funding mix.
• Define and execute the business strategy, including customer segmentation, product set, pricing, and the role of the digital bank alongside EagleBank’s branch and commercial deposit franchise.
• Lead product strategy and prioritization, determining what affluent digital customers in the region need, what EagleBank should build or buy, and how the roadmap should be sequenced.
• Partner closely with Marketing to develop and execute customer acquisition campaigns, optimize positioning and channel mix, and monitor funnel performance, customer lifetime value, and acquisition economics.
• Set the technology roadmap for the business in partnership with IT, including onboarding, account opening, fraud and identity capabilities, core integration, and digital platform decisions.
• Build and lead the operating team, beginning with a small group and matrixed partners and developing a permanent structure as the business scales.
• Establish line-of-business discipline, including a board-level plan, monthly and quarterly reporting, and a defensible view of the capital, liquidity, and operational resources required for growth.

Qualifications

Requirements:

• Bachelor’s Degree in Arts/Sciences (BA/BS) Business Administration, Finance, Economics, Marketing, Information Systems, or a related field
• 10 years in banking, fintech, or financial services, with meaningful leadership experience building, scaling, or managing a digital bank, direct bank, online deposit platform, fintech deposit partnership, or direct-to-consumer deposit business.
• Demonstrated success growing consumer or small business deposits through digital channels, with accountability for growth, acquisition, retention, and business performance.
• Prior P&L or comparable business ownership, including responsibility for growth, pricing, expenses, and funding strategy.
• Prior P&L or comparable business ownership, including responsibility for growth, pricing, expenses, and funding strategy.
• Experience in a regulated banking environment with knowledge of BSA/AML, consumer compliance, fraud, and operational risk.
• Executive presence and communication skills, with the ability to present strategy, performance, risks, and resource needs to senior management, the board, and regulators.
• Strong understanding of deposit pricing, customer segmentation, rate sensitivity, balance behavior, liquidity value, and the economics of regional-bank funding.
• Ability to evaluate build-versus-buy decisions, manage third-party vendors, and partner effectively with IT, operations, legal, risk, compliance, marketing, treasury, and finance.
• Strong marketing and growth orientation, including familiarity with digital acquisition strategy, customer acquisition cost, conversion funnels, lifetime value, retention, and channel performance measurement.

Preferences:

• Master’s degree in Arts/Sciences (MA/MS)
• Regional or community banking experience, including building or scaling a digital deposit business

Don't meet all the requirements? We encourage you to still apply if you think you are the right person to join our community. We are always interested connecting with people inspired by our mission and values. If you aren't hired for this position, your resume will remain available for the next year and might be considered for future openings. Note: You can update your resume as often as needed.