Sr. Operations Analyst – Private Markets Reporting

Description

This position supports the Private Market Operations team across complex private markets reporting and operations, with direct ownership of alternative investment reporting. The role performs account and asset onboarding, portfolio accounting and Arch maintenance, reporting and data reconciliation, and transaction processing. Reporting to the Manager of Private Market Operations, the Senior Analyst partners with internal private markets and operations teams to maintain accurate client and private investment data in Arch and portfolio accounting systems. The position leads key daily, monthly, and quarterly workflows and supports accurate, timely reporting for private and institutional clients. 

Key Responsibilities 

• Lead key operational processes and execute complex work across daily, monthly, and quarterly workflows, with direct ownership of alternative investment reporting.
• Perform account onboarding, setup, and maintenance across portfolio accounting and reporting systems, including asset setup, classification, and data configuration.
• Maintain data integrity by monitoring feeds, ensuring timely updates, and resolving exceptions, with an emphasis on alternative investment data quality and completeness.
• Process transactions, perform reconciliations, and investigate discrepancies with custodians and fund administrators, including capital calls, distributions, and valuation (NAV) updates.
• Review and process capital account statements, capital call and distribution notices, and other fund documents; track commitments and unfunded balances; maintain supporting documentation; and ensure accurate accounting and reporting.
• Lead alternative investment data and reporting workflows in partnership with Arch and the Alternative Investments team; identify data gaps, perform quality reviews, and drive issues through resolution.
• Produce monthly and quarterly reporting deliverables for private and institutional clients, including alternative investment reporting, and support aggregation, review, and distribution workflows.
• Train and mentor Operations Analysts, serve as an escalation point for complex issues, document procedures, and support cross-coverage and process improvement initiatives.
• Support daily production activities, account closings, and broader operational priorities while following established procedures and recommending improvements to efficiency and controls.
• Support internal and external audit and compliance requests related to private markets data and processes.
• Perform other duties and projects as assigned to support the team. 

Role Scope and Working Relationships 

• Direct Reports: None
• Decision-making responsibility: Independently analyze and resolve complex operational problems; serve as an escalation point for complex issues. Approval authority and escalation thresholds are to be confirmed.
• Key internal partner(s): Private Market Operations, internal private markets and operations teams, and the Alternative Investments team
• Key external relationship(s): Custodians, fund administrators, general partners, and Arch; supports reporting for private and institutional clients
• Primary systems/tools: Arch (alternative investment data platform), portfolio accounting and reporting systems, Microsoft Excel, Microsoft 365 Copilot, and other AI tools used in accordance with firm data security and compliance policies
• Travel Requirements: Minimal 

Requirements

Required Qualifications 

• Bachelor’s degree in business, Finance, Data Analytics, or a related field, or equivalent relevant experience.
• 3+ years of experience in financial services or wealth management operations, including at least 2 years working with alternative or private market investments such as private equity, private credit, real estate, or hedge funds.
• Demonstrated ability to analyze and resolve complex problems independently, with strong attention to detail.
• Ability to manage multiple requests and priorities and meet deadlines in a fast-paced environment.
• Ability to communicate and work well with cross-functional teams and external partners, including custodians, fund administrators, and general partners.
• Strong organizational and interpersonal skills; excellent written and verbal communication.
• Working knowledge of portfolio accounting and reporting systems, reconciliations, and alternative investment processing, with the ability to lead alternative investment reporting workflows.
• Understanding of private fund structures and documents, including capital account statements and capital call and distribution notices.
• Advanced Microsoft Excel skills, including XLOOKUP and pivot tables.
• Experience using Microsoft 365 Copilot and other AI tools to streamline operational workflows, reconciliations, and procedure documentation while following firm data security and compliance policies.
• Commitment to company values. 

Preferred Qualifications 

• Experience with Orion, Addepar, and/or Arch. 

Work and Physical Requirements 

• Work environment: Office and home office; hybrid work flexibility of up to 2 days per week from home after an initial orientation period.
• Physical requirements: Job-related physical requirements are to be confirmed; none are specified in the source job description.
• Cognitive / communication requirements: Analyze and resolve complex problems; maintain attention to detail; organize and prioritize multiple requests; meet deadlines; and communicate effectively with cross-functional teams and external partners.

Performance Expectations 

• Maintain accurate, complete client and private investment data in Arch and portfolio accounting systems.
• Deliver accurate, timely monthly and quarterly private markets reporting for private and institutional clients.
• Resolve reconciliation discrepancies, data gaps, and complex operational exceptions while maintaining supporting documentation and established controls.
• Support team effectiveness through mentoring, procedure documentation, cross-coverage, process improvements, and audit and compliance support. 

About Clearstead and Benefits 

Clearstead is an independent institutional and wealth advisory firm in Cleveland, Ohio. Institutional clients include retirement funds, endowments and foundations, higher educational institutions, and healthcare organizations. Private clients include families, individuals, and related entities. 

The qualified candidate can expect: 

• A flat, bureaucracy-free organizational structure that fosters creative thinking and involvement at all levels.
• The opportunity to join a growing employee-owned firm offering professional growth in a dynamic, intellectually challenging industry.
• An opportunity to work with high-profile private clients and institutions across the country.
• A competitive base salary with an incentive bonus program.
• A 401(k) savings plan with company contributions.
• Health, Dental, Vision, and Long-term disability insurance.
• A generous paid time off program.
• Hybrid work flexibility of up to 2 days per week from home after an initial orientation period. 

Clearstead is committed to building a culturally diverse workforce and strongly encourages applications from individuals from all diverse backgrounds. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by law. 

General Statement 

This job description summarizes the primary duties and requirements of the position. It is not intended to be an exhaustive list of every responsibility or task. Responsibilities may be adjusted based on business needs, consistent with applicable law. Nothing in this job description creates a contract of employment or changes the at-will employment relationship where applicable.